Roxana Vasquez

Customer-focused beauty and retail professional with 10+ years of experience in client service, sales, appointment coordination, merchandising, salon operations, and team support. Experienced in fast-paced, high-touch environments where presentation, product knowledge, communication, and customer satisfaction drive results. Brings a strong eye for visual merchandising, a creative mindset, dependable work ethic, and hands-on experience managing a personal service business.

Seeking a part-time manager opportunity with Claire's where strong customer service, sales leadership, and operational organization can support an engaging store experience.

Freelance Nail Artist / Studio Owner - Statement Not Maintenance - Los Angeles, CA

(2022-10)

• Manage day-to-day operations of an independent beauty business, including scheduling, client communication, sales, service delivery, inventory, purchasing, and merchandising.
• Create and promote custom press-on nail collections and collaborative product launches, using social media and visual presentation to attract and retain customers.
• Build personalized client experiences through consultation, product recommendations, attention to detail, and consistent follow-through.
• Balance multiple projects, deadlines, vendor/client needs, and business priorities independently in a fast-paced environment.

Nail Technician - MC Nail Atelier - Beverly Hills, CA

(2021-05 - 2022-10)

• Supported a high-end clientele while maintaining a polished, discreet, professional, and customer-focused environment.
• Managed appointments, prepared service areas, supported intricate nail designs, and coordinated closely with other beauty professionals.
• Recommended services and products based on client needs while maintaining high standards for presentation, sanitation, and service quality.
• Adapted quickly to changing schedules and priorities while delivering detail-oriented work under time pressure.

Nail Technician - Hammer and Nails Grooming Shop for Guys - Los Angeles, CA

(2021-02 - 2021-04)

• Delivered personalized manicure, pedicure, and grooming services with an emphasis on comfort, hospitality, and customer satisfaction.
• Maintained clean, organized work areas and followed sanitation and safety procedures.
• Built rapport with clients and tailored recommendations to individual preferences and grooming needs.

Nail Technician - Hair the Salon - Richmond, VA

(2018-06 - 2020-08)

• Worked independently as the salon's nail technician, managing appointments, client relationships, service flow, and nail-area organization.
• Promoted nail care products and services through consultative selling and personalized recommendations.
• Collaborated with hairstylists and supported a positive, team-oriented salon environment.

Salon Assistant - Bombshell Beauty Lounge - Richmond, VA

(2016-05 - 2018-06)

• Supported daily salon operations through appointment scheduling, client reception, payment handling, cleaning, and general floor support.
• Assisted clients and salon staff while maintaining a welcoming, organized, and efficient environment.
• Developed strong customer service, multitasking, cash-handling, teamwork, and operational support skills.

Nail Technician - Clique the Nail Spot - Los Angeles, CA

• Provided professional nail services in a busy salon environment while maintaining client service, sanitation, and quality standards.
• Worked collaboratively with salon staff and adapted to a high-volume service schedule.

Cosmetology (Vocational School) - Cosmetology - Virginia College-Richmond (2014 - 2015)

High School Diploma - Hopewell High School (2004 - 2008)