Roxanne Blair

People-focused leader with experience in behavioral health, substance use treatment, case management, hospitality, and day-to-day operations. Promoted from Case Manager to Clinical Lead at Sunrise Recovery, with hands-on experience leading teams, coordinating schedules and caseloads, training staff, completing intake assessments and Medicaid prior authorizations, facilitating PHP/IOP and CPST services, and managing high-pressure situations. Known for strong communication, organization, problem-solving, and staying calm while keeping both people and operations moving.

Clinical Lead at Sunrise Recovery (2026-03 – 2026-08)

• Led daily clinical workflow for PHP, IOP, SUD, and behavioral health services, including clinician schedules, caseload coverage, groups, and client needs.
• Trained and onboarded staff, supported hiring, coached team members, and helped maintain consistent documentation and service standards.
• Completed intake assessments and Medicaid prior authorizations; provided individual counseling and facilitated SUD and CPST groups.
• Developed treatment and discharge plans, monitored client progress, coordinated care, and responded to difficult situations with crisis intervention and de-escalation.

Case Manager at Sunrise Recovery (2025-12 – 2026-03)

• Coordinated care for adults with co-occurring substance use and behavioral health needs.
• Connected clients with housing, transportation, medical care, and community resources to reduce barriers to treatment.
• Assisted clients with court, probation, CPS, and benefits-related support needs.
• Documented case management services, discharge planning, and client progress.
• Advocated for client needs while working with the treatment team and outside providers.

Assistant General Manager at IHOP (2025-03 – 2025-12)

• Supervised front- and back-of-house operations, built staff schedules, assisted with hiring and onboarding, trained employees, and resolved customer and staff concerns.
• Managed inventory and product orders while helping maintain staffing, service, and operational standards in a fast-paced restaurant.

Materials Handler at Magna Seating (2024-03 – 2025-03)

• Operated reach lift truck to efficiently put away all incoming inventory, ensuring timely and accurate stock placement.
• Tracked inventory levels and promptly notified manager when supplies were low, supporting uninterrupted production.
• Organized and put away all inventory received, maintaining a clean and orderly warehouse environment.

Signature Cocktail Bartender at Granville Inn (2022-10 – 2023-01)

• Prepared signature and classic cocktails in an upscale setting while providing attentive, high-volume guest service.

Bar Manager at Buckeye Lake Winery (2020-04 – 2022-10)

• Managed daily bar operations while bartending and serving; trained staff, maintained coverage and service standards, and handled inventory, ordering, cash, and opening/closing duties.
• Resolved guest and staff concerns professionally and helped create an organized, welcoming, high-quality service environment.

Chemical Dependency Counselor Assistant Training in Chemical Dependency Counseling – CEU Matrix (2025-02 – 2025-04)

Managing Cosmetology in Cosmetology – Ohio State School of Cosmetology & Experts Barber School (2012-10 – 2014-04)

High school – Sheridan High School (2004-08 – 2008-05)