CAFÉ MANAGER - FIESTA HENDERSON - LAS VEGAS, NV
(2019-10)
- Schedule
- Run day to day operations
- Payroll
- P & L
- Inventory
ASSISTANT BEVERAGE MANAGER - MGM GRAND RESORT - LAS VEGAS, NV
(2018-10 - 2019-10)
- Payroll
- Covering shifts for call-offs
- Running Casino floor
- Taking care of customer complaints
- Doing inventory on product in bars
- Ordering for bars making sure they are adequately stocked
- Running lounges when GM is not available
- Doing day to day operations
ASSISTANT BEVERAGE MANAGER - RIVERSIDE CASINO - LAUGHLIN, NV
(2016-09 - 2018-09)
- Scheduling
- Payroll
- Running floor
- Ensuring customers get good service
- Resolve customer complaints
F&B SUPERVISOR - BALBOA BAY CLUB - NEWPORT BEACH, CA
(1996-08 - 2016-09)
- Train employees on POS
- Manager Substitute
- Cocktail/Food server/Bartender
- Schedule employee hours in department
- Wrote Employees Manual used by server employees
- Payroll
OWNER/MANAGER - THE ABBEY RESTAURANT - SEAL BEACH, CA
(2005-10 - 2010-10)
- Recruit, interview, hire and supervise employees
- Train all employees
- Schedule hours
- Quarterly employee reviews
- Maintain customer satisfaction, greeting repeat customers by name
- Interface with vendors, ordering and maintaining food inventory
- Supervising all operations and monitor Health Code requirements met daily
F&B SUPERVISOR - RITZ CARLTON HOTEL - DANA POINT, CA
(1984-03 - 2000-08)
- Trained employees for the Malcolm Baldridge Award
- Trained employees on Micro system
- Welcomed and seated guests using repeating guests names
- Wrote manual on procedures to be used for employees
- Payroll and scheduling servers
- Running floor making sure all guests were given 5 star service
FRONT DESK SUPERVISOR - 24 HOUR FITNESS - ALISO VIEJO, CA
(1998-02 - 2000-04)
- Data entry payments
- Scheduled work hours for employees
- Train employees on POS system
- Show guests the facility and answered questions about the facility
- Taught various workout classes
