Steward and Dishwasher at Scottsdale Resort At McCormick Ranch (2018-09 – 2019-01)
- Maintained a spotless work area for colleagues and patrons by performing thorough cleaning tasks after each shift
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes, ensuring smooth event operations
- Kept kitchen ready for customer demands by scraping, washing, and efficiently restacking dishware, utensils, and glassware
- Enhanced customer satisfaction by providing exceptional service and promptly attending to passenger needs
- Ensured workplace safety by following company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions
- Boosted coverage of important stations by stepping into additional roles during busy times
Direct Sales Manager at PS Circulations LLC. (2007-10 – 2018-08)
- Managed a team of sales representatives, providing guidance and support to achieve individual and team sales goals
- Maximized revenue generation opportunities by optimizing territory coverage and reassigning accounts based on market potential analysis
- Expanded client base by identifying new market opportunities and creating tailored sales pitches for each segment
- Built a strong referral network by consistently exceeding expectations and delivering exceptional customer service to existing clients
- Increased sales revenue by implementing effective direct sales strategies and fostering strong client relationships
- Maintained a high level of product knowledge, enabling expert demonstration and persuasive selling techniques during client meetings
- Mentored junior team members to foster professional development and maintain an inclusive, collaborative team culture
Classroom Aide at Chicago Board Of Education (2003-10 – 2006-06)
- Promoted a positive classroom environment by fostering strong relationships with students and addressing behavioral issues promptly
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment
- Facilitated small group instruction for struggling learners under the guidance of lead teachers, improving student comprehension
- Reduced teacher workload by grading assignments, quizzes, and tests, providing timely feedback to students
- Aided in executing successful field trips by coordinating logistics and supervising students during off-campus events
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues effectively
