Ruby Quinones

Customer-focused professional with extensive experience in retail sales, customer service, jewelry, order fulfillment, and animal care. Experienced in assisting customers, processing transactions, handling orders and shipments, and providing friendly, professional service in fast-paced environments. Strong communication skills, dependable, and comfortable working directly with the public.

Jewelry Ambassador - EFFY - Bloomingdale's Outlet, Upper West Side, NY

(2026-05)

Promoted to Jewelry Ambassador after working as a Sales Associate.

• Assist customers with selecting jewelry and provide personalized service.
• Build positive relationships with customers and create a welcoming shopping experience.
• Process purchases and assist with day-to-day sales operations.
• Maintain professional presentation of jewelry merchandise.

Sales Associate - Bloomingdale's Outlet - Upper West Side, NY

(2021-03)

• Assisted customers with purchases, questions, and product selection.
• Operated registers and store computer systems to process transactions.
• Provided friendly and professional customer service.
• Worked in a fast-paced retail environment while maintaining attention to detail.

Seasonal Retail Sales Associate - Macy's - 34th Street, New York, NY

(2020-11 - 2021-01)

• Assisted customers with purchases and product questions.
• Operated cash registers and processed customer transactions.
• Provided customer service in a high-volume department-store environment.
• Helped maintain an organized and welcoming sales floor.

Intern - Rawsome Treats - New York, NY

(2019-04 - 2019-06)

• Prepared vegan treats according to company standards.
• Assisted customers with orders and product questions.
• Prepared and handled customer shipments.
• Managed multiple customer orders while maintaining accuracy.
• Provided friendly customer service in a small-business environment.

Intern - Biscuit & Bath - New York, NY

(2019-03 - 2019-04)

• Worked directly with dogs in a busy daycare environment.
• Assisted with dog training and daily care.
• Supervised dogs and helped maintain a safe environment.
• Communicated with customers regarding their pets and care.
• Demonstrated patience, responsibility, and strong attention to detail.

Dental Floater - Manhattan Endodontic Group - New York, NY

(2012-06 - 2017-08)

• Assisted with various duties throughout the dental office.
• Supported staff and helped maintain an organized workplace.
• Worked around patients and provided professional assistance as needed.
• Developed strong communication, organization, and customer-service skills.

High School Diploma