Ruchi Patel

HR Generalist & HR Manager - Optum - TX

(2024-09)

Directed end-to-end HR operations supporting 450+ employees, reducing hiring cycle time by 35% through streamlined recruitment workflows using Workday, Greenhouse ATS, and Power BI.
Optimized workforce planning and talent acquisition strategies, increasing quality-of-hire by 28% while maintaining 95% offer acceptance through data-driven sourcing initiatives.
Implemented performance management and employee engagement programs that improved annual retention by 22% and increased employee satisfaction scores by 18%.
Spearheaded HR compliance initiatives covering FMLA, FLSA, EEO, ADA, and I-9 requirements, achieving 100% audit readiness with zero compliance violations.
Transformed HR reporting by developing executive dashboards in Power BI and Advanced Excel, reducing manual reporting effort by 70% and accelerating workforce decision-making.

Senior HR Generalist - Johnson & Johnson - TX

(2022-04 - 2024-08)

Led full-cycle recruitment across corporate and healthcare business units, filling over 180 critical positions while reducing average time-to-fill by 30% using Workday and Lever ATS.
Strengthened compensation and benefits administration by partnering with payroll teams using ADP Workforce Now and SAP SuccessFactors, decreasing payroll discrepancies by 98%.
Facilitated employee relations investigations and conflict resolution initiatives, resolving 95% of workplace concerns within established SLA timelines while strengthening manager confidence.
Developed learning and development programs aligned with succession planning, increasing internal promotions by 24% and leadership readiness across key business functions.
Accelerated HR analytics initiatives through KPI reporting and workforce dashboards, enabling leadership to reduce voluntary turnover by 15% through proactive retention strategies.

HR Generalist - Medvora Healthcare - India

(2019-03 - 2022-02)

Managed recruitment, onboarding, and employee documentation for a workforce exceeding 250 employees, improving hiring efficiency by 32% while maintaining complete HR records.
Coordinated performance appraisal cycles and training initiatives that increased employee competency scores by 27% and improved annual appraisal completion to 100%.
Executed HR administration, policy implementation, and compliance activities, reducing documentation errors by 85% while ensuring adherence to organizational standards.
Analyzed workforce metrics using Advanced Excel to identify turnover trends, enabling targeted retention initiatives that lowered employee attrition by 18%.
Established employee engagement and diversity initiatives that improved participation in organizational programs by 45% and strengthened overall workplace satisfaction.

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