Hotel & Cruise Coordinator
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Graduated from the Pennsylvania State University with a B.S. in Hospitality Management. Born in China raised in Ecuador; Chinese Mandarin and Spanish are both languages that I speak natively.
Key Words: Adaptability, Flexible, Empathy, Curiosity, Maximizer, Versatility, Relator, Team-work, Command, Listener, Analytical, Open-minded, Arranger, Optimistic, Communication, Persuasive, Focus, Calm, Learner, Fair, Positivity, Kindness, Responsibility, Observant, Honest, Logical, Determination, Practical, Enthusiasm, Relationship Building, Trustworthiness, Warmth, Creativity, Friendliness, Budgeting, Communicative, Patience, Ambitious, Respectfulness, Artistic
Grand Century Cruises, Pasadena, California August 2021 – Present
-Created the whole picture of hotel arrangements for all the tours launched by the company.
-Contracted new partnerships with hotels for long-term businesses; kept healthy and profitable relationships with the properties.
-Coordinated all travel needs for our company’s president and senior leaders, this includes luxury hotel planning & luxury transportation arrangements. And be the main contact for the hotel.
-Kept working and polishing on all standard hotel coordinator duties
Manna Sun Events, San Francisco, California June 2019 – December 2022
-Increased problem-solving skills in on-site scenarios during weddings.
-Overseeing and directing all aspects of an event’s planning, production, and design under the supervision of the chief planner.
-Maintained regular and consistent communication with clients and vendors including caterers, florists, transportation, hotel personnel, etc.
-Coordinating and supervising onsite events with the venue, all vendors, and clients during wedding day.
Go West Tours, San Francisco, California September 2019 – July 2020
-Identify, research, and contact new properties; Compare quality and pricing on an ongoing basis. Help build good relationships and solve all conflicts with hoteliers.
-Negotiate the best rate possible for a limited budget with the hotel salesperson.
-Composing, receiving, and signing contracts with hotels
-Make hotel reservations as needed in the preparation of groups; Enter, create and update data in the system.
-Entering and sending out rooming lists, breakdown of charges, and deposits and payments when needed.
The Pennsylvania State University, University Park, PA
Bachelor of Science in Hospitality Management
