ServiceNow Administrator
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I embarked on my career as a ServiceNow Administrator and advanced into a ServiceNow Developer role, excelling in bridging the gap between business requirements and technical innovation. With over
7 years of experience, I specialize in driving business transformation through the ServiceNow platform by configuring, tracking, managing, and optimizing the system to enhance operational efficiency and user experience.
In addition, I bring my technical expertise as a Business Analyst and a Product owner, leveraging my ability to elicit, analyze, communicate and validate requirements, collaborate with cross-functional teams, and translate business needs into tailored ServiceNow solutions. My approach combines deep technical knowledge with a keen understanding of stakeholder bottleneck, ensuring the delivery of value-driven outcomes.
Skilled in implementing ITIL best practices and designing tailored workflows, I excel at delivering innovative, secure, and high-performing solutions that drive organizational success. My ability to collaborate across teams and levels ensures user adoption and satisfaction while aligning IT services with business objectives, with a proven track record of integrating third-party applications and providing exceptional customer support, I’m committed to empowering organizations to achieve their service management goals efficiently
I embarked on my career as a ServiceNow Administrator and advanced into a ServiceNow Developer role, excelling in bridging the gap between business requirements and technical innovation. With over
7 years of experience, I specialize in driving business transformation through the ServiceNow platform by configuring, tracking, managing, and optimizing the system to enhance operational efficiency and user experience.
In addition, I bring my technical expertise as a Business Analyst and a Product owner, leveraging my ability to elicit, analyze, communicate and validate requirements, collaborate with cross-functional teams, and translate business needs into tailored ServiceNow solutions. My approach combines deep technical knowledge with a keen understanding of stakeholder bottleneck, ensuring the delivery of value-driven outcomes.
Skilled in implementing ITIL best practices and designing tailored workflows, I excel at delivering innovative, secure, and high-performing solutions that drive organizational success. My ability to collaborate across teams and levels ensures user adoption and satisfaction while aligning IT services with business objectives, with a proven track record of integrating third-party applications and providing exceptional customer support, I’m committed to empowering organizations to achieve their service management goals efficiently
B.SC Computer Science May 2012
Benson Idahosa University, Benin City
Second Class Honors (Upper Class)
