Medical Courier | Medical Logistics and Transportation
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Hello,
I am a dedicated healthcare professional transitioning into medical courier services, bringing experience in healthcare operations, administrative coordination and professional communication. Committed to providing reliable, timely and confidential transportation of medical specimens, laboratory materials, medical supplies and essential healthcare deliveries. Detail-oriented, organized and focused on supporting healthcare facilities through dependable service and professionalism.
Detroit Medical Center | Children’s Hospital of MI – Detroit, MI
Patient Access Representative, Emergency Department, June 2026 – Present Employer
· Register patients for emergency health and trauma services using FirstNet and Freesia applications; obtain signatures for parental consent, the good faith estimates and the advance directive using the EasyID
· Verify insurance coverage and benefit levels with various third-party payers using PAI and Waystar applications; determine patient co-pay and collect payments as outlined in hospital policies using Availity applications
· Checks subscriber, dependent provider and eligibility information
University Pediatricians | Children’s Hospital of MI – Detroit, MI
Medical Student Coordinator, September 2025 – Present Employer
· Manage day-to-day operations and placement of medical students for clerkship and electives for 3rd and 4th years students for CMU, MSU, WSU, Meharry Medical Scholl and Kansas University per block schedule across multiple pediatric sites and subspecialties
· Act as the main point of contact for students to address questions, resolve issues, and communicate between students, faculty, and hospital staff
· Facilitate all aspects of the student onboarding process, including orientation, parking and badges, IT access, and ensuring compliance with all policies
· Prepare Medical Student Reporting Letters for incoming Sub-I rotation students for 18 various pediatric departments with CHM
· Act as the Chief Proctor for medical students taking the NBME Exam
· Coordinate complex scheduling and extensive calendar management of senior executives to oversee administrative support, clinic schedule reporting, executive team meetings, and preparation of operational and strategic program materials
· Maintain accurate student records, files, and personnel information in relevant learning management systems and databases
Physician Relations Coordinator | Project Coordinator | Lead Scheduler
April 2023 – September 2025
· Serve as the primary point of contact for patients, healthcare providers and staff within the Hematology | Oncology and Pediatric Medicine & Rehabilitation (PMR) Departments
· Coordinate appointments, cancellations and reschedules for patients through SchappBook Prod for CERNER via phone, in person and online or via electronic correspondence – coordinate with departments to minimize scheduling conflicts
· Verify and update patient demographics, emergency contacts and insurance information
· Support the senior level management staff with board meetings on a day to day basis
Martin Luther King Jr. Senior High School - Detroit, MI
Diploma, Received