Registered Respiratory Therapist (RRT) at Veterans Affairs (2023-08 – Present)
- Provide comprehensive respiratory care to both inpatient and outpatient veterans, including patient education on treatments and equipment
- Conduct in-facility visits and coordinate respiratory equipment ordering and inventory management
- Train and mentor staff and students on respiratory care procedures and best practices
Sleep Technologist (Polysomnographer) at Valley Sleep Diagnostic (2019-08 – Present)
- Set up and monitor patients during overnight sleep studies using specialized equipment to record brain waves, heart rate, breathing patterns, oxygen levels, and body movements
- Ensure patient comfort and safety throughout the sleep study process
- Score and analyze sleep data for physician interpretation
- Collaborate closely with sleep physicians to support accurate diagnosis and treatment of sleep disorders
Registered Respiratory Therapist (RRT) at SleepQuest, Inc. (2017-11 – 2023-08)
- Set up patients on CPAP, BiPAP, and ventilator equipment while achieving high compliance rates through thorough education and ongoing support
- Delivered clear patient and caregiver education on equipment use, supplies, and therapy goals, resulting in improved patient understanding and satisfaction
- Coordinated daily with account managers, supervisors, and physician offices to ensure seamless patient care
- Managed equipment inventory, maintained organized setup rooms, and processed patient paperwork accurately and timely
- Conducted follow-up calls to address patient questions, supply needs, and concerns, consistently resolving issues and maintaining high satisfaction levels
Respiratory Therapist at Life Care Solutions (2015-08 – 2017-11)
- Educated and set up patients on CPAP, BiPAP, and ventilator equipment with emphasis on proper usage and therapy adherence
- Managed equipment ordering, organization, and setup room cleanliness to support efficient daily operations
- Maintained detailed patient records, scheduled appointments, and processed paperwork for timely billing and documentation
- Built strong patient relationships by promptly addressing questions, complaints, and unexpected needs
Department Manager at Walmart (2005-12 – 2015-09)
- Led daily operations, merchandise planning, inventory management, and team scheduling
- Trained and supervised associates while optimizing workload distribution to meet performance goals
- Delivered excellent customer service by resolving requests and issues in a fast-paced retail environment