Ryan Hutchinson

Global Physical Security Systems Manager/Specialist with extensive Fortune 500 company experience. Expert in international company security IT, business principles and processes. Strong physical security problem-solving skills, and excellent in training and communicating key data to employees, customers, and suppliers.

Technical Support, Level 2 - Datalogic - Eugene, OR

(2017-10)

Provide specialized support of handheld, mobile scanning, and industrial automated scanning devices.

• Fulfilled operational needs at Italian headquarters by providing English speaking support for contracted customers.
• Create process documents to coordinate repair with overseas peers.
• Observe installation of scanning systems to better understand assembly and production, providing increased serviceability to clients.
• Collaborate with Application Engineers, identifying breakdown of coding with supported systems.

Security Systems Coordinator - Symantec Corporation - Springfield, OR

(2013-08 - 2017-05)

Company expert- managed the global physical security system.

• Managed the global security maintenance budget
• Programmed an enterprise Lenel Access Control System for new and existing installations.
• Coordinated the integration of a CASI system into a Lenel system.
• Oversaw separation of security systems for a major company split.
• Maintained the health of servers, providing basic troubleshooting and coordination repair with the Information Technology Department.
• Collaborated and problem solved complex systems concerns, providing analysis for members of management, contractors and peers.
• Implemented the company's first virtual server video and access control systems.

Technical Operations Specialist - Allied Universal

(2011-01 - 2013-08)

Maintained the health of the physical security system. Trained new GSOC operators alarm monitoring.

• Assisted in the maintenance of an enterprise level physical security system.
• Provided technical and systems troubleshooting for company security systems.
• Assisted with set-up of new sites access control systems.
• Managed the set-up, configuration, and outcome of projects related to Corporate Security and Safety Department.
• Certified employees to Oregon State DPSST alarm monitoring standards.
• Served as a member of the DPSST Alarm Monitoring Subcommittee for the state of Oregon.
• Guided the implementation of a SOX compliant tier 4 physical security space.

GSOC Specialist - Allied Universal

(2003-08 - 2011-09)

Monitored and dispatched alarms and world events that may affect the company. Provided guidance to employees.

• Monitored global information for emergencies; responded to, and provided crisis response support to the Business Continuity Management department.
• Dispatched local service providers to sites for on-site repair throughout the Americas; coordinated, troubleshot, and confirmed all repairs.
• Extensive use of all Microsoft Office software as well as Lenel, CASI, D3, and other proprietary software.
• Documented day-to-day operations procedures for the Security Communications Center.
• Served as the security systems specialist for a global security operations center.
• Security officer of the year.

Computer Science – Networking, Visual Basic, SQL - Lane Community College

Paseo High School