Manager People Business Partners - ClearCaptions
(2024-04)
- Led the strategic evolution of the People Business Partner function by implementing scalable People strategies, standardized practices, and manager enablement initiatives that strengthened leader capability and organizational effectiveness across the enterprise.
- Developed and executed workforce strategies that aligned business priorities with talent needs, succession planning efforts, and organizational objectives while supporting sustainable growth across multiple business functions.
- Influenced executive decision-making by delivering strategic recommendations related to organizational design, workforce planning, employee experience, leadership effectiveness, and organizational transformation initiatives.
- Built and developed a high-performing team of People Business Partners by establishing standards of excellence, enhancing strategic consulting capabilities, and creating consistent approaches to leader support and service delivery.
- Directed organizational effectiveness initiatives involving restructures, workforce optimization, role design, and change management efforts that strengthened collaboration, organizational scalability, and operational performance.
- Led highly sensitive employee relations matters and workplace investigations by balancing organizational risk, legal compliance, employee experience, and business objectives while delivering practical and equitable solutions.
- Designed and implemented manager enablement strategies that strengthened leadership capability through executive coaching, performance management initiatives, talent assessments, and leadership development programs.
- Leveraged workforce analytics, organizational health indicators, engagement trends, and talent metrics to identify emerging workforce risks and opportunities while informing strategic business decisions.
- Led People-related aspects of organizational change initiatives, including leadership transitions, strategic projects, and organizational transformations while driving leader alignment and employee adoption efforts.
- Developed scalable People programs, policies, and practices that improved operational consistency, strengthened compliance standards, and enhanced the employee and leader experience across the organization.
- Established cross-functional partnerships across Compensation, Benefits, Talent Acquisition, Learning and Development, Payroll, Legal, and People Operations to deliver integrated workforce solutions that advanced enterprise priorities.
- Championed continuous improvement initiatives that strengthened the strategic impact of the People function and positioned the People Business Partner team as a trusted advisor to executive leadership.
Sr. Manager Human Resource Business Partners - Cox Communications
(2019-10 - 2022-12)
- Directed enterprise People strategies aligned with workforce planning, organizational objectives, and business priorities across multiple client groups and leadership teams.
- Led complex employee relations matters and workplace investigations involving performance management, policy violations, organizational risk, and conflict resolution while ensuring legally compliant and equitable employment practices.
- Reduced organizational risk by developing strategic recommendations related to employment law, People policies, and regulatory requirements that supported informed leadership decision-making.
- Designed and implemented integrated talent strategies that strengthened organizational effectiveness, employee engagement, and leadership capability while supporting sustainable business growth.
- Guided executives and people leaders through organizational transformation initiatives, including restructures, succession planning, workforce planning, and leadership assessments that improved business outcomes and organizational performance.
- Leveraged workforce analytics and performance metrics to identify trends, assess organizational health, and implement targeted solutions that strengthened engagement, productivity, and retention outcomes.
- Partnered with Centers of Excellence to design and implement enterprise-wide programs, policies, and initiatives that supported organizational transformation and strategic business priorities.
- Developed leaders at all levels through executive coaching and performance management strategies that strengthened leadership effectiveness and enhanced employee experiences across the organization.
- Supported organizations of 1,000+ employees across multiple business functions, influencing strategic decisions related to talent management, organizational design, and operational excellence.
- Led large-scale People initiatives that improved operational consistency, strengthened compliance practices, and enhanced the organization's ability to attract, develop, and retain top talent.
- Developed proactive talent strategies informed by workforce trends and organizational health indicators that strengthened employee engagement, enhanced the employee experience, and mitigated organizational risks.
Human Resource Business Partner - Cox Communications
(2014-09 - 2019-10)
- Directed Employee Experience and Engagement strategies aligned with business priorities, anticipated organizational growth, and workforce needs to cultivate high-performing and inclusive workplace cultures.
- Served as a strategic advisor to leadership by developing talent management, succession planning, organizational change, and workforce strategies that advanced both short and long-term business objectives.
- Led organizational effectiveness initiatives involving leadership development, talent strategy, total rewards, performance management, and culture transformation efforts that strengthened leader capability and team performance.
- Designed and implemented market and regional People strategies focused on talent attraction, retention, workforce planning, organizational design, and competitive positioning that supported organizational growth objectives.
- Collaborated with Centers of Excellence to deliver scalable People solutions that aligned business priorities with talent strategies and strengthened organizational effectiveness.
- Leveraged workforce and engagement analytics to identify opportunities for improvement and implement targeted interventions that enhanced retention, leader effectiveness, and workforce performance.
Program Consultant II - Pontoon Solutions, Blue Cross and Blue Shield of Louisiana
(2013-09 - 2014-08)
- Directed full lifecycle talent acquisition initiatives utilizing Vendor Management System (VMS) technology to deliver workforce solutions aligned with business priorities and operational demands.
- Led VMS program operations and utilization strategies that improved efficiency, reduced time-to-fill considerations, and supported timely fulfillment of critical business needs.
- Designed and implemented training initiatives that strengthened stakeholder adoption of talent acquisition processes, systems, and best practices across the organization.
- Developed strategic partnerships with Managed Service Provider suppliers through performance assessments, operational reviews, and continuous improvement initiatives that strengthened service delivery outcomes.
- Served as the primary liaison between business leaders and supplier partners, directing talent acquisition activities across assigned markets and specialized skill sets.
- Delivered consultative workforce planning support to hiring leaders by defining position requirements and recommending sourcing strategies that improved candidate quality and hiring outcomes.
- Designed and implemented Standard Operating Procedures and process improvements that enhanced operational consistency and stakeholder experiences.
- Established trusted partnerships with client leaders by delivering strategic workforce solutions that supported organizational objectives and talent priorities.
- Developed supplier performance metrics and business reviews that identified opportunities for continuous improvement and strengthened overall program effectiveness.
Employee Relations Manager/Branch Manager - Spherion Staffing and Recruiting
(2011-02 - 2013-09)
- Directed strategic talent acquisition initiatives aligned with organizational objectives, workforce planning priorities, and business growth strategies across multiple client organizations.
- Designed and implemented recruiting programs that strengthened hiring effectiveness, improved candidate quality, and supported both immediate and long-term workforce objectives.
- Developed robust talent pipelines utilizing innovative sourcing strategies, professional networks, and market intelligence that strengthened organizational talent capabilities.
- Consulted with business leaders to define critical success factors for key positions and implement competency-based assessment strategies that aligned talent decisions with business objectives.
- Managed full lifecycle recruitment activities while delivering exceptional stakeholder experiences through proactive communication, consultation, and strategic workforce planning support.
- Developed and executed comprehensive recruiting plans that balanced business priorities, candidate experiences, and changing market demands while managing competing organizational needs.
- Partnered closely with Human Resources leaders to develop compelling position profiles and talent strategies aligned with organizational goals, culture, and future workforce needs.
- Leveraged talent acquisition metrics and workforce insights to drive continuous improvement initiatives that strengthened recruiting outcomes and informed strategic talent decisions.
- Led employee relations investigations involving workplace concerns, policy violations, and performance management matters while providing practical and legally compliant recommendations that mitigated organizational risk.
- Built trusted partnerships across all organizational levels by delivering strategic talent and employee relations solutions that strengthened organizational effectiveness and supported business results.
