S Briscoe

Supply chain and operations professional with hands-on experience in material planning, warehouse control, inventory accountability, quality inspection, logistics leadership, and high-volume data operations. Managed a $3M+ technical hardware environment supporting ~20 concurrent projects and 7,000+ inventory items/equipment movements.

Known for proactive control and audit readiness: processed up to ~600 incoming items on high-volume days, performed weekly self-initiated audits beyond the formal bi-monthly cadence, and supported leadership and government review activity. Founder/operator of a six-driver last-mile delivery business serving 2-3 cities with ~400 packages on normal days and ~700 at peak while maintaining zero customer complaints across the team.

Forecast Planner / Warehouse Manager at CACI International (2025-04 – 2025-12)

• Managed material accountability in a $3M+ storage environment supporting ~20 concurrent technical projects, including high-value lots of identical hardware that could collectively approach $300K in value.
• Served as the primary control point for material entering and leaving the facility; handled 7,000+ inventory items/equipment movements and processed up to ~600 incoming items on high-volume days.
• Verified inbound materials against part numbers, serial numbers, quantities, pricing, Charge IDs, project assignments, packing documentation, purchase information, and physical condition before acceptance into controlled inventory.
• Reorganized and strengthened an existing Excel material-tracking system using filters, formulas, lookups, sorting, pricing fields, structured logs, descriptions, and color coding; segmented inventory by Charge ID, project name, and project manager to support project-specific material lists.
• Exceeded the formal bi-monthly audit cadence by conducting proactive weekly inventory audits, catching discrepancies earlier and keeping current answers ready for project-management, leadership, and government-audit discussions.
• Coordinated cross-project material transfers when one project required hardware owned by another Charge ID; obtained both PMs' approval, supported replacement purchasing, captured confirmation details, and completed transfer activity after replacement material arrived.
• Maintained chain-of-custody through MSTs (Material Stock Transfers), preparing documentation, obtaining recipient signatures, locating requested inventory, and completing physical handoff to project teams.
• Supported JBOD and server-rack build readiness by confirming required components were available in assigned bins, coordinating required quality sign-off, and directing builders to the correct material locations.
• Performed post-build visual and power-on readiness checks on JBOD systems and server racks, verifying component placement, serial information, configuration, condition, and documentation before shipment/deployment; identified a loose internal screw before transport so it could be corrected.
• Served as the go-to material-control contact for PMs and their teams, providing arrival status, inventory location, material availability, paperwork, transfer support, and discrepancy resolution while supporting supervisor preparation for audits and meetings.

Founder / Logistics Operations Manager at Brisk Transportation LLC (OnTrac Contractor) (2022-01 – 2024-02)

• Founded and operated a last-mile logistics business that grew from a two-person operation using one vehicle into a six-driver team serving approximately 2-3 cities/service areas.
• Managed ~400 packages on normal operating days and up to ~700 during peak periods, balancing volume across the team while personally taking roughly 200 packages to stay involved and support daily completion.
• Personally recruited and onboarded drivers, providing approximately three days of hands-on road training followed by close performance oversight for one to two weeks when needed to build route confidence, consistency, and customer-service discipline.
• Used RoadWarrior and OnTrac OnRoute to assign and optimize routes, balance workload, and teach drivers methods that helped them complete routes more efficiently and finish earlier.
• Built driver schedules, managed route coverage, and adjusted assignments based on package volume and operating needs across multiple service areas.
• Managed driver payroll at $3 per delivered package, maintained earnings records, and oversaw daily operational accountability while drivers remained responsible for their own fuel expenses.
• Resolved service disruptions directly by absorbing portions of other drivers' routes, redistributing package volume, and arranging tow assistance when vehicles broke down so delivery commitments could continue.
• Expanded capacity by acquiring a van after starting with a shared personal vehicle, allowing the operation to carry higher package volume as the business grew.
• Built strong operational trust with OnTrac within the first month, resulting in additional package and route responsibility while maintaining zero customer complaints across the entire six-driver operation.
• Created a new income opportunity for friends and family by building the business from the ground up and teaching drivers how to operate efficiently and independently.
• Retained a stable six-driver team without performance-related terminations, using hands-on coaching, route support, and accountability to keep drivers productive and dependable.
• During peak periods, redistributed additional package volume across the team so drivers could increase earnings while preserving route coverage and service reliability.

Assistant Manager at Ha-Long Management (2022-04 – 2023-08)

• Co-managed daily operations for ~20 employees, partnering with a regional manager on staffing schedules, appointment coverage, technician availability, and day-to-day service flow.
• Owned supply availability across the salon by ordering, picking up, and verifying nail products, acrylics, tools, scrubs, gloves, towels, chemicals, and other operating materials; confirmed received quantities matched purchase needs.
• Monitored inventory against customer demand and promotional activity, adjusting purchasing when specials increased service volume and created risk of stock shortages.
• Maintained error-free end-of-day register reconciliation, triple-counting cash when necessary; handled approximately $1,200+ in cash activity plus about $2,000 in card transactions including tips during operating shifts.
• Tracked technician tips in daily operating notes and communicated directly with technicians when needed to keep tip information current and accurate.
• Supported customer retention through appointment confirmations, follow-up communication, and direct service recovery; resolved complaints quickly through practical remedies such as coupons or partial refunds.
• Helped maintain service standards that supported strong online ratings and a positive reputation within the local community.
• Balanced staffing and appointment coverage across services ranging from roughly 45 minutes to 3 hours, helping align technician availability with changing customer demand.

Prescription Operations / Data Entry Specialist at Continuum / Conduent (2019-01 – 2021-12)

• Processed prescription refill requests for CVS customers through a dedicated pharmacy workflow system in a fully remote, high-volume environment.
• Entered and verified customer, medication, insurance, and payment information while maintaining accuracy across refill transactions and standardized processing workflows.
• Reviewed insurance coverage and refill-processing status to determine whether medications could be billed through insurance or required self-pay, resolving routine information issues before completion.
• Maintained accurate prescription, insurance, and payment records while following documentation, privacy, and operational requirements.
• Worked independently from home while managing assigned workload, data accuracy, and refill-processing responsibilities without direct on-site supervision.
• Combined high-volume data entry with insurance and payment review to keep refill requests moving through the correct coverage or self-pay pathway.

High School Diploma – Dixon High School

Supply Chain (2026-11)