S. Jacqueline Salas

Highly accomplished, mission-aligned Bilingual Immigration Paralegal with over 12 years of expert experience delivering client-centered, trauma-informed support within non-profits, legal aid environments, and government agencies. Focusing on Human Rights, refugee resettlement, immigrant integration and cross-cultural communication. Expertise in navigating complex USCIS regulations, federal compliance standards, and high-volume case management.

Adept at compiling evidence packets, drafting declarations and conducting compassionate intakes to deliver legal protections to the immigrant and Latinx communities and other marginalized populations.

Immigration Specialist & Client Intake - Catholic Charities of Northern Nevada

(2025-01 - 2026-08)

• Managed a high-volume immigration legal caseload, drafting and submitting complex USCIS filing packages (including I-130, I-485, I-360, I-765, I-918, I-914, N-400, N-565, I-821D, I-589, N-648, I-140, DS-160 and DS-260) under strict compliance standards, with more than 95% first-time approval rate.
• Submitted FOIA's request and managed EOIR calendars, ensuring timely and accurate legal document processing.
• Preparing documents for state court filings, including responses, letters, pleadings, and motions.
• Reviewed and edited filings and exhibits, including formatting, proofreading, and creating tables of content.
• Conducted comprehensive client intakes for family-based and humanitarian petitions.
• Gathered sensitive evidence regarding persecution and Country Conditions Reports.
• Partnered with Full Accredited Representatives to perform legal research and evidence organization, drafting supporting briefs for complex Requests for Evidence (RFEs) under tight deadlines.
• Interpreted legal consultations and translated vital civil and medical documents between Spanish and English, ensuring absolute factual accuracy from intake to case resolution.
• Assist with preparation for and scheduling meetings, teleconferences, conferences, and travel.

Senior Virtual R&P Case Manager - Church World Services

(2024-09 - 2025-01)

• Remotely coordinated time-sensitive stabilization services, managing data entry across case management systems to provide accurate outcome tracking for federal funders.
• Conducted comprehensive virtual eligibility assessments, monitored individualized stabilization plans, and successfully advocated on behalf of clients within local social service agencies and community partners.

Virtual R&P Case Manager - International Rescue Committee

(2024-04 - 2024-09)

• Directed multi-faceted remote support for a specialized caseload of 25–35 families, maintaining meticulous case file documentation and compliant upkeep of detailed case notes.
• Juggled multiple shifting administrative priorities under minimal minsupervision, maintaining orderly filing systems and total data accuracy.
• Connected marginalized individuals with essential local housing, healthcare, employment, and legal remedies through proactive community-based organization mapping.

R&P Case Manager & Interpreter Liaison - Northern Nevada International Center – University of Nevada

(2023-02 - 2024-04)

• Spearheaded reception services, conducted safety home assessments, and developed client-centered intake plans for over 80 arriving refugees.
• Served as lead Spanish interpreter for non-Spanish speaking staff, ensuring equity and confidentiality across legal and social service pathways.
• Partnered with local employer networks and workforce development agencies to place 75% of job-ready clients into career pathways within 90 days of arrival.

Community Liaison Specialist - Consulate of Mexico in Indianapolis

(2022-02 - 2022-11)

• Structured and staffed community-informed outreach events, workshops (tenant rights, job readiness), and mobile resource clinics in partnership with over 7 local community-based organizations.
• Conducted public presentations, managed accurate community databases, and provided direct referrals to marginalized immigrants.

Bilingual Community Outreach Specialist - WhatGives NC (Non-Profit Organization)

(2020-10 - 2022-01)

• Conducted strategic grant research and assisted Hispanic candidates with completing complex application forms and requirements in English.

Assistant of Head Consul, Community Liaison & Protection Specialist - Consulate of Mexico in Indianapolis

(2017-06 - 2020-10)

• Managed hihgly sensitive and confidential official and diplomatic communications lines and the secure handling of official state documents with 100% adherence to international protocols.
• Optimized executive office workflow and calendar management for the Head Consul and diplomatic staff, ensuring flawless coordination of high-level government and local interlocutor meetings.
• Liaised regularly with government offices, local interlocutors, and stakeholders; assisted HR with onboarding processes.
• Conducted public front-desk receptions and structured legal screenings, connecting the immigrant diaspora to pro bono networks and regional resources.
• Organized community pro se educational workshops on tenant rights and resource navigation, successfully collaborating with multi-sector partner organizations.
• Prepare expense reports and book travel arrangements.

Consular Officer - Consulate of Mexico in Houston

(2015-05 - 2017-01)

• Served as the first point of contact for high-volume client intake, biometric registration, and document issuance, providing immediate, empathetic support to female victims of domestic violence.
• Liaised directly with law enforcement, non-profit shelters, and legal aid groups to establish emergency protection pathways for clients.

Certificate - Paralegal Studies - University of Nevada, Reno (2025-12)

Bachelor - International Studies - National Autonomous University of Mexico (2013-08)

Academic Exchange - Antioquia University, Medellin Colombia (2013-02 - 2013-02)