Saba

Detail-oriented administrative professional with hands-on experience in medical scheduling, appointment coordination, billing, and client-facing customer service. Proven ability to manage multiple priorities in fast-paced environments. Adept with scheduling platforms, EMR/EHR concepts, and client communications. Currently advancing technical skills through cybersecurity training. Seeking a remote position where strong organizational, billing, and communication skills drive results.

Medical Scheduler & Billing Coordinator - GLO Laser & Spa

(2015-10 - 2017-09)

• Managed full-cycle patient scheduling — booking, confirming, rescheduling and tracking appointments for a busy medical spa practice
• Coordinated billing and accounts, processed client invoices, and reconciled daily sales records
• Conducted patient consultations, assessed client needs, and maintained detailed records and charts
• Handled inbound calls and inquiries with professionalism, ensuring a smooth patient experience from first contact to follow-up
• Maintained compliance with confidentiality standards when handling patient health and payment information

Store Manager - Gold and Beyond Inc.

(2010-05 - 2013-04)

• Oversaw all daily operations including opening/closing procedures, inventory management, and financial reconciliation
• Processed customer transactions and issued documentation, maintaining accurate records
• Delivered high-quality customer service and built lasting client relationships

Esthetician & Client Services - Eddie Caruso Salon & Spa

(2013-01 - 2013-12)

• Provided personalized client consultations and maintained appointment schedules
• Delivered professional skincare services while ensuring accurate documentation of client records

Sales Associate - Macy's Inc.

(2015-07 - 2016-01)

• Delivered consistent, high-quality customer service on the sales floor
• Supported inventory and product organization tasks

Diploma - Microdermabrasion & Esthetics - Hair Professionals (2011-09)

Cybersecurity Fundamentals (2026 - 2027)