Sabirin Mohamed

Customer-focused and reliable professional with experience assisting travelers in fast-paced airport environments. Strong communication and problem-solving skills with the ability to handle ticketing, customer inquiries, and high-pressure situations efficiently. Known for professionalism, accuracy, and delivering excellent service to diverse customers.

Sales Associate at Hudson by Avolta (2025-03 – 2026-04)

Assisted travelers in a busy airport environment providing friendly and efficient customer service, handling transactions accurately while managing high customer volume.

• Assisted travelers daily in a busy airport environment, providing friendly and efficient customer service
• Handled transactions accurately and quickly while managing long lines and high customer volume
• Worked effectively under pressure and during peak travel times
• Communicated clearly with customers from diverse backgrounds
• Maintained organized work areas and followed airport and company procedures
• Responded to customer questions, resolved issues, and ensured a positive travel experience

Ticket Agent at Frontier (2026-04 – Present)

Assists customers with ticket transactions and provides excellent customer service in a fast-paced airport environment.

• Assisted customers with purchasing, exchanging, and refunding tickets
• Worked in a fast-paced environment while delivering excellent customer service
• Maintained organized records of bookings and transactions
• Resolved customer questions and complaints in a professional manner
• Handled cash, card payments, and processed transactions
• Provided accurate information about schedules, pricing, and availability

– The Excel Center (2024-11 – 2026-04)