Head Cashier/Server - Mad For Chicken Chelsea - Manhattan, NY
(2022-01 - 2025-11)
- Assist in daily operations; process transaction, handle cash/electronic payment accurately
- Train new employees on POS systems, customer service standards, and restaurant procedures
- Track employees performance and provide feedback
- Assist with scheduling, breaks, and workflow coordination
- Maintaining inventory by tracking sales / restocking supplies
- Ensure daily bank deposits are accurately balanced
- Develop the knowledge of the restaurants menu, including ingredients and preparation methods
- Serve food and beverages including alcoholic drinks ensuring presentation meets restaurant standers
- Collaborate with kitchen line cooks to guarantee an orderly timing for food preparation.
- Handle customers complaints and concerns with professionalism, resolving issues to maintain satisfaction
Cashier supervisor - Dark side of the moo
(2021-09 - 2022-01)
- Records daily transactions from cash register to balance drawer by counting money at the beginning and end of each shift
- Maintain orderly appearance of personal work space and surrounding areas
- Train new team members in Cash register operation, stock procedures and customer service
- Greeting, seating, taking customers orders; Manually entered the order into the POS system
- Sweep, mop, wipe down dinning area daily
- Bring out orders from the kitchen to the correct table and person
- Pop in any dirty dishes into the dishwasher
Cashier - Eli's Manhattan
(2018-10 - 2019-11)
- Ringing up customers and bagging there groceries and items
- Helping with incoming delivers and bringing them to the right department or delivery drivers
- Clean out all candy, chocolates and housewares by removing all products, cleaning shelves and products as well as restocking
- Make sure all products has correct expiration dates and prices correctly
- Fix kosher area with correct pricing labels
- Opening and closing coffee station
- Measuring the right amount of coffee beans to grind and brew
- Making sure coffee is always fresh
- Re-stocking coffee cups, ice cups, coffee filters, napkins, coffee beans, Extra dairy products stocked in the fridge
- Seasonal: Serving ice cream
Cashier/Food Server/Line cook - CHOPT SALAD
(2017-10 - 2018-06)
- Preparing and serving Salads, Sandwiches, and Soups
- Efficiently ringing up teams and process payments
- Promote seasonal salads and combos.
- Assisting customers in food service making sure there salads meet there standers providing good customer service.
- Answering telephones; taking delivery orders and putting orders into employee system.
- Sanitize and assemble stations, restocking (food product, bowls, cutting boards, luna knifes, fork, spoons, Salt and pepper)
Cashier/ Line Cook - HALE AND HEARTY SOUPS
(2015-04 - 2017-09)
- Maintained high standers of customer services during high-volume, fast past operation
- Process all sales transaction accurately and in a timely fashion
- Balance the needs of multiple customer simultaneously
- Completed floor replenishment to guarantee size availability and promote customer satisfaction
- Preparing various soups and specials on the daily
