Sabrina Sotelo

Customer-focused professional with 10+ years of experience in customer service, education, warehouse operations, and food service. Bilingual in English and Spanish with a proven ability to communicate effectively, remain calm under pressure, prioritize safety, resolve conflicts, and deliver excellent service. Seeking a Flight Attendant or Airport Customer Service position.

Program Leader - Think Together - Jurupa Valley, CA

(2022-10 - 2026-03)

• Ensured the safety and well-being of students in a fast-paced environment.
• Communicated professionally with families, administrators, and coworkers.
• Resolved conflicts calmly while maintaining a positive experience.
• Managed multiple responsibilities while following company procedures.

Packaging & Labeling Associate - Amazon - San Bernardino, CA

(2018-06 - 2022-10)

• Maintained productivity and inventory accuracy in a high-volume warehouse.
• Worked safely while meeting quality standards and deadlines.

Cashier - Yoshinoya - Fontana, CA

(2015-01 - 2018-01)

• Provided excellent face-to-face customer service.
• Operated POS system and handled cash accurately.
• Maintained a clean, organized front-end.

Warehouse Clerk - First Rate Staffing - Rancho Cucamonga, CA

(2016-03 - 2016-08)

• Performed order picking, packing, quality control, and labeling.

Administrative Assistant - Piece of Cake - Ontario, CA

(2013-11 - 2014-12)

• Managed phones, scheduling, data entry, and communication with staff and clients.

Associate of Arts - Criminal Justice Law - Platt College

Business Marketing - Chaffey College