Sade Eliza Tyson
Community Engagement | Relationship Management | Program Coordination | Communications
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About
Relationship-focused professional with 15+ years of public service, healthcare, compliance, and emergency-services experience. Skilled in building trust, coordinating complex workflows, maintaining accurate databases and records, communicating with diverse stakeholders, and managing multiple priorities under deadline. Currently manage approximately 1,000 public-assistance cases, conduct 50+ interviews weekly, serve as a county liaison, and train new staff.
Experience
Income Maintenance Caseworker | County DAP Liaison - Commonwealth of Pennsylvania
(2023-10)
- Manage approximately 1,000 active cases, maintaining accurate records, deadlines, follow-up, and regulatory compliance across a high-volume workload.
- Conduct 50+ interviews weekly, building rapport with individuals from varied backgrounds and explaining complex information in a clear, respectful manner.
- Coordinate documentation and communication among clients, internal teams, healthcare providers, Social Security representatives, attorneys, and community organizations.
- Serve as County Disability Advocacy Program Liaison and train/mentor newly hired caseworkers, strengthening communication, onboarding, and workflow consistency.
- Complete 46–70 monthly renewals/redeterminations and have received multiple Commonwealth Clean Case Awards for accuracy and documentation quality.
Medical Information & Regulatory Compliance Specialist - Elligo Health Research
(2021-02 - 2023-10)
- Managed sensitive medical and regulatory information, reviewed documentation for completeness and audit readiness, and coordinated information across teams.
- Supported quality initiatives and communicated documentation requirements while maintaining organized, confidential, deadline-sensitive records.
Mental Health Technician, Per Diem - Bon Secours Community Hospital - Port Jervis, NY
(2020-03 - 2023-10)
- Built supportive relationships with patients, documented observations, and collaborated with multidisciplinary teams in a fast-paced, service-focused environment.
Medical Assistant - Crystal Run Healthcare - Middletown, NY
(2015 - 2020)
Emergency Department Unit Clerk - Garnet Health Medical Center - Middletown, NY
(2015 - 2017)
Emergency Medical Technician - FDNY - Brooklyn, NY
(2011 - 2019)
Education
Bachelor of Science - Criminal Justice - Monroe College
Coursework - Nursing - Orange County Community College
