Sai Ellard

I'm a Junior at Mizzou, originally from Melbourne, Australia and studying as an international student. Pursuing a Bachelors in Political Science. All of my work experience was gained back home in Australia, I have thorough experience in customer service, having worked in both hospitality and retail. Immediately available with flexible schedule including evenings, weekends, and holidays based on class commitments.

General Manager at Mizzou Esports (2025-08 – 2026-02)

Managed day-to-day operations and coordination for a competitive esports team in a fast-paced environment.

• Organized team schedules, communicated with players and staff, and helped maintain a professional and collaborative team culture.
• Assisted with event preparation, recruitment efforts, and community engagement initiatives.

FOH/Waiter at White Rabbit Brighton (2025-05 – 2025-08)

• Ensured service areas were well-stocked and organized to support daily operations.
• Delivered prompt and friendly service, assisting guests with menu inquiries and special requests.
• Took accurate orders and ensured timely food and beverage delivery.
• Managed reservations and coordinated with floor and kitchen staff.
• Assisted in receiving and restocking supplies.

Liquor Store Attendant at Go Grocer North Brighton (2025-05 – 2025-08)

• Assisted customers with purchases, offering tailored product recommendations.
• Verified ID for legal alcohol/tobacco sales.
• Handled POS transactions and refunds with accuracy.
• Restocked shelves, maintained inventory, and managed daily store procedures.

Retail Attendant at Swimart Brighton (2023-10 – 2024-07)

• Provided in-store and phone assistance for pool product inquiries.
• Conducted water testing and advised customers on chemical treatments.
• Scheduled service appointments and maintained stock records.

FOH/Waiter at Shalimar Indian Restaurant (2022-07 – 2024-06)

• Memorized and explained detailed menu offerings and daily specials.
• Delivered attentive service and collaborated with back-of-house staff.
• Upsold menu items to enhance customer satisfaction and sales.

Bachelor of Arts (B.A.) in Political Science – University of Missouri (Mizzou) (2027-05)

High School Diploma – Melbourne Grammar School (2022-10)