Senior Technical Program Manager (W2, Client-Staffed) at Innovantage Technologies (2022-03 – Present)
Serve as a full-time W2 Technical Program Manager staffed by Innovantage Technologies onto enterprise client engagements, advising Fortune 500 and high-growth companies (Fluor, Johnson Controls, Vontier, Natera, and Stratevora) on enterprise AI transformation strategy, IT governance modernization, and AI-enabled decision intelligence.
- Managed multiple concurrent enterprise IT projects simultaneously at Fluor, coordinating shared resources across infrastructure, application development, QA, security, and business operations teams.
- Led delivery of AI-enabled Revenue Cycle Management platform at Stratevora, embedding predictive analytics, workflow automation, and data-driven optimization across claims, eligibility, and payment processing.
- Implemented AI-powered delivery metrics and predictive reporting, improving SLA performance, reducing cycle time, and enhancing executive decision-making.
- Directed FDA cybersecurity program at Natera leveraging AI-supported risk analysis and threat modeling, achieving 100% compliance and accelerating regulatory readiness.
- Directed cross-functional teams and vendors at Vontier to resolve project blockers, drive decision-making, and maintain milestone adherence in fast-paced environments.
- Managed project schedules, RAID logs, action-item tracking, key decisions, dependencies, and resource allocation across complex technology initiatives at Johnson Controls.
Senior IT Project Manager at Larsen and Toubro Infotech (2019-11 – 2022-03)
- Directed Dexcom's mobile testing program, improving efficiency by 20% and embedding QA standards that reduced defect leakage and accelerated release readiness.
- Delivered $5M+ AWS and containerization initiative at Citi, modernizing enterprise applications and cutting deployment time by 20% through automated CI/CD pipelines.
- Led Chevron's digital transformation programs, applying Lean/DMAIC practices to increase delivery velocity by 15% and reduce cycle times, while providing executives with data-driven risk insights.
- Managed hybrid Agile/Waterfall delivery models for enterprise application and infrastructure programs requiring formal governance, phased approvals, and executive reporting.
- Drove rapid issue resolution and executive decision-making in high-pressure environments with shifting priorities and competing stakeholder demands.
- Applied analytical problem-solving and root cause analysis to mitigate risks and maintain delivery momentum.
- Coordinated shared technical resources across multiple projects to balance competing priorities, optimize utilization, and minimize delivery risk.
- Partnered with leadership to prioritize workstreams and align resource capacity with strategic objectives.
Owner / General Manager at Plantation on the Bay (2017-06 – 2019-11)
Founded and operated a full-service wedding and event venue, owning full P&L responsibility and end-to-end business operations from sales through event execution.
- Managed the complete client lifecycle for 20 weddings and events annually — booking, contract negotiation, budget planning, and day-of execution — coordinating across caterers, florists, photographers, and other third-party vendors to deliver flawless events on tight, fixed-date deadlines.
- Directed grounds maintenance, facilities upkeep, and vendor/contractor relationships to maintain operational readiness and consistent guest experience standards.
- Built and managed a team of 5 staff and seasonal contractors across event coordination, hospitality, and grounds operations.
- Applied the same program-management discipline used throughout this resume — scheduling, risk mitigation, stakeholder communication, budget tracking — to running a small business end-to-end, including full ownership of outcomes with no corporate safety net.
IT Development Manager at Health Axis (2017-03 – 2017-06)
- Led medical and dental claims applications Scrum team, improving sprint cycle time by 20% and raising code quality through CI/CD, TDD, and automated testing in Azure DevOps.
- Accelerated onboarding by 20% through in-house recruiting and training, eliminating external hiring costs while strengthening team capability.
- Delivered Agile coaching and metrics tracking, boosting team predictability and stakeholder confidence in delivery outcomes.
Senior Project Manager SAFe at HCL America (2016-06 – 2017-02)
- Led Agile Release Train of 15 global Scrum teams, achieving 95% on-time delivery and improving delivery consistency by 30% through standardized Agile ceremonies and Power BI dashboards.
- Enhanced workflow efficiency by 30% by streamlining ITIL-based communication and change-management in ServiceNow, reducing delays in approvals and milestone alignment.
- Facilitated executive-level reporting, providing data-driven insights that improved visibility, accelerated decision-making, and aligned leadership around program milestones.
Director of Application Development at Multiplan (2014-08 – 2015-08)
Spearheaded strategic technology initiatives to accelerate project timelines, optimize $5M+ in investments, and steer technology initiatives to reinforce core business strategies while driving Agile excellence and software quality.
- Delivered a pre-production cloud testing environment one month early, cutting costs by 15% and accelerating product validation.
- Scaled Scrum teams from 3 to 6, boosting throughput by 30% and improving delivery predictability across enterprise applications.
- Championed Agile transformation at scale, introducing governance frameworks that improved cross-team coordination and stakeholder confidence.
