Saige

Personable and reliable individual with knack for building positive customer relationships and ensuring smooth daily operations. Familiar with inventory management and proficient in point-of-sale systems, bolstered by strong problem-solving abilities. Dedicated to enhancing store efficiency and delivering exceptional customer experiences.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Flagger at Knelsen Sand & Gravel (2025-06 – 2025-11)

Directed traffic flow and maintained work zone safety

• Directed traffic flow to ensure safety for construction crews and motorists.
• Set up and maintained signage to communicate work zone conditions effectively.
• Monitored site activity to identify potential hazards and mitigate risks promptly.
• Collaborated with team members to coordinate safe work practices on-site.

Key Holder/Sales Associate at Pet Valu (2023-06 – 2024-08)

Managed daily operations, cash handling, customer service, and staff training

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
• Engaged with customers to build rapport and promote long-term loyalty for increased sales.
• Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
• Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
• Streamlined opening and closing procedures as integral member of store staff.
• Trained and supervised new employees to apply best practices in customer service and store operations.
• Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

Receptionist at Zarowny Motors (2021-10 – 2023-06)

Managed reception area, customer interactions, phone systems, and administrative tasks

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Maintained confidentiality of information regarding clients and company.
• Assisted with cash in and out as well as closing and opening tasks.

High School Diploma – Regional High School (2023-06)