Saige Wise

Adept at multitasking and merchandise presentation, I significantly enhanced customer satisfaction and store performance where I work. Leveraging effective communication and teamwork, I fostered loyalty through personalized service, contributing to a positive shopping environment. My skills in sales techniques and conflict resolution drive exceptional service and team collaboration.

Front End Associate - Kroger - Evans, GA

(2025-08)

• Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
• Stocked shelves and organized merchandise to optimize product visibility and accessibility for customers.
• Collaborated with team members to ensure a clean, safe, and welcoming store environment for shoppers.
• Responded to customer complaints promptly, resolving issues to maintain satisfaction and loyalty.
• Monitored inventory levels regularly, assisting in restocking efforts to minimize outages and improve sales potential.
• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Gathered shopping baskets and carts and relocated to designated areas.
• Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
• Helped with online orders
• Developed positive relationships with customers, fostering loyalty and repeat business through personalized assistance.

Retail Merchandise Associate - Marshalls Store - Evans, GA

(2024-09 - 2025-09)

• Developed positive relationships with customers, fostering loyalty and repeat business through personalized assistance.
• Maintained cleanliness throughout the store, conducting routine housekeeping tasks as necessary for optimal shopping experience.
• Expedited check-out process by maintaining a clean and organized register area, processing transactions accurately.
• Collaborated with team members to improve overall store performance and create a pleasant shopping environment.
• Promoted a positive workplace culture, consistently exhibiting professionalism and excellent teamwork skills.
• Assisted customers with finding desired products, offering expert advice on purchases and related items.
• Boosted customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Kept work areas neat, clean and free from debris.
• Followed orders precisely for correct items, sizes and quantities.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Interacted with guests in friendly and knowledgeable way.

Greenbrier Highschool