ASSISTANT PROPERTY MANAGER at ASHFORD COMMUNITIES (2022-07 – Present)
- Facilitated regular inspections of property and grounds.
- Monitored performance of contractors providing services such as landscaping or janitorial services at the property.
- Performed financial analysis of properties to ensure profitability.
- Negotiated lease renewals with existing tenants as necessary.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Created monthly reports on occupancy levels, delinquency rates and other key metrics related to property management operations.
- Accepted and recorded checks, money orders and certified checks for daily deposits.
- Assisted in the preparation of legal documents such as eviction notices or court filings when necessary.
- Composed flyers and other media material to promote vacancies and residencies.
- Inspected vacant units prior to move-in and move-out to identify any damage or needed repairs.
ASSISTANT PROPERTY MANAGER at INDUS PROPERTY MANAGEMENT (2018-08 – 2022-07)
- Responded to tenant inquiries and complaints in a timely manner.
- Established relationships with vendors to ensure timely delivery of services at competitive rates.
- Coordinated with vendors and contractors for repairs and maintenance of the property.
- Developed and implemented marketing strategies for properties.
- Maintained accurate records regarding leases, rent rolls and security deposits.
- Calculated monthly total tenant payments based on income, assets and deductions.
- Developed training materials for staff members related to property management operations.
- Assembled, reviewed and assisted the property manager with implementing approved operating and capital budgets.
- Implemented new policies and procedures relating to property management operations as needed.
- Composed flyers and other media material to promote vacancies and residencies.
- Negotiated lease renewals with existing tenants as necessary.
ASSISTANT RESTAURANT MANAGER at ASHIANA INDIAN RESTAURANT (2011-02 – 2018-02)
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Examined restaurant for conformance to safety and health standards by conducting walkthroughs and observing staff and operations.
- Verified freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Trained kitchen staff on proper use of equipment, food handling and portion sizing.
- Monitored guest satisfaction through direct interaction with customers during their dining experience.
- Demonstrated strong leadership abilities by leading weekly meetings with staff to discuss goals, objectives and performance reviews.
- Coached staff on proper etiquette when interacting with guests in order to provide exceptional hospitality experiences.
- Optimized profits by controlling food, beverage and labor costs.
ASSISTANT MARKETING MANAGER at HIMALAYA PETROCHEMICALS (2011-02 – 2018-02)
MARKETING ASSOCIATE at BOND STREET PRODUCTS (1997-01 – 1998-01)
