HR Business Partner / Owner at SAHM HR & Business Solutions, LLC. (2021-01 – Present)
HR consulting services to clients in San Diego County.
- Human Resources, Business Administration, and Non-Profit Management.
People Operations Manager at Downtown San Diego Partnership (2023-06 – 2025-01)
Non-profit organization that serves as the principal voice and driving force behind the economic prosperity and cultural vitality of downtown San Diego.
- Provide HR leadership in a dynamic non-profit organization of 140 full-time employees.
- Efficiently manage all employee relations cases under the supervision of the VP of People & Culture and in partnership with the organization leaders.
- Conduct employee relations investigations professionally and in a timely manner, providing updates and outcomes to parties involved, as well as to senior leadership.
- Review, update, and approve all disciplinary action documents, such as memorandums, warnings, performance improvement plans, and termination letters to ensure consistency across the organization.
- Write and distribute all employee communication announcements, as well as updates in organizational policies and procedures.
- Recruit key positions, such as Director of Unhoused Care Program, Marketing and Communications Manager, and Civic Engagement Coordinator.
- Manage university student intern program.
- Process payroll on a bi-weekly basis for three companies and serve as administrator for the Paylocity HRIS/payroll system.
- Process all HRIS changes in Paylocity accurately and on time.
- Co-created comprehensive mentorship program and successfully ran first cohort of 12 participants.
- Make salary recommendations based on job analysis, organizational changes, and market trends.
- Attend annual employment law update seminars.
- Attend human resources seminars offered within San Diego County.
- Lead employee benefits administration; provide day-to-day benefits administration services; assist employees with any claims and/or benefits related questions.
- Manage leave of absence programs.
- Support and coach managers and supervisor with all employee relations cases (i.e., attendance, behavior, performance, ethics, breach of policies and/or procedures).
- Manage all employee terminations.
- Participate in performance reviews (i.e., process, communication, salary recommendations, coaching prior to meetings, HRIS updates).
- Facilitate a variety of training courses for the organization, in the areas of supervision, employee relations, investigations, health and safety, effective communication, professional development, community relations, and public speaking.
- Assist with the implementation of safety and health programs.
- Manage OSHA records.
- Manage Injury and Illness Prevention Programs (IIPP).
- Manager Workplace Compensation incidents and accidents in a timely manner.
- Ensure that the organization is following employment law requirements, including at the Federal, State, and local levels.
- Maintain current knowledge of trends, best practices, regulatory changes, and innovative technologies in human resources, talent management, and employment law.
- Embrace and promote the organizational culture, mission, and core values internally and in the community at large.
HR Generalist at Center for Sustainable Energy (CSE) (2018-10 – 2020-02)
Non-profit organization that accelerates adoption of "clean transportation" and "distributed energy" through equitable program design and administration.
- Provide HR leadership to a growing non-profit organization of 190 full-time professionals.
- Lead a variety of HR functions including employee relations, benefits, compensation, training, leadership development, performance management, project management, reports, HRIS data management, staff offboarding, conflict resolution, investigations, and policy interpretation.
- Conduct annual benefits open enrollment planning, HRIS set-up, and execution for all staff members.
- Facilitate monthly training sessions on various HR, leadership, and management topics for all managers.
- Manage leave of absence, workers compensation, and wellness reimbursement programs.
- In-charge of all communication on behalf of the HR department.
Human Resources Business Partner at YMCA of San Diego County (2010-06 – 2018-10)
Non-profit organization with a mission to nurture a healthy spirit, mind, and body through a variety of program and services for all.
- One of four HR Business Partners for more than five thousand employees.
- Hired as HR & Administration Specialist for an area of the organization, which grew from 400 to 800 employees.
- Promoted to Regional HR Generalist, and to Regional HR Team Leader/ Manager during my tenure.
- As HRBP, and under the purview of the CHRO develop and execute integration strategy of more than thirty field HR leads and representatives to corporate team.
- Establish, create agenda, and manage coordination of monthly HR Roundtable discussions (30 + participants).
- Write professional communication pieces on behalf of the SVP/CHRO and/or HR department with audiences ranging from executive leadership to all-staff.
- Provide coaching to directors and managers to write effective disciplinary action documents.
- Provide coaching to HR representatives working at multiple business units.
- Participate in monthly Employment Law Update Seminars.
- Represent the organization at Unemployment Hearings.
- Facilitate training for supervisors and leaders in the organization.
- Conduct employee relations investigations.
- Investigate whistle blow reports made through the organization's ethics hotline.
- Participate in various leadership meetings in areas/regions of the organization, providing HR updates.
- Execute employee terminations and reductions in workforce.
- Manage Staff Exit Survey process and create monthly executive summaries.
- Participate in interview panels for senior and executive leadership roles.
- Provide coverage for field HR Managers and HR Business Partners throughout San Diego County.
- Represent the organization at national and international conferences.
- As Regional HR Team Leader/ Manager, Supervise Human Resources team of three.
- In charge of the planning and execution of the region's quarterly Staff Newsletter.
- In-charge of the region's Staff Recognition Programs.
- Partner with senior leadership to plan and execute organizational changes.
- Planning Committee member of staff retreats.
- Representing the organization at job fairs and community events.
- In charge of employee safety, incident reports, and compensation claims.
- Implement new time and attendance system (Kronos) successfully.
- As HR & Administration Specialist, process bi-weekly payroll (exempt and non-exempt) for multi-site operation.
- Partner with Executive Manager to re-organize the administration, accounting, and human resources teams.
- Embrace and promote the organizational culture, mission, and core values internally and in the community at large.
Human Resources Associate at PAREXEL International (2008-01 – 2010-12)
Global clinical research organization with headquarters in Massachusetts.
- Support multiple Human Resources managers and consultants in different strategic business units nationwide.
- Responsible for full cycle recruitment of professional and director level positions.
- Work closely with employment agency to fill temporary and temp-to-hire positions.
- Manage and facilitate new hire orientation program, the planning and execution of quarterly All Staff Meeting, and the tuition employee assistance program.
Human Resources Assistant at Delaware North Companies Parks and Resorts, dba Plaza del Pasado (2005-01 – 2008-12)
Global hospitality organization with headquarters in New York.
- Hired process and onboarding: interviewing, documents verification on E-Verify, and background check process.
- Facilitate new hire orientation and customer service training in English and Spanish.
- Created and implementing quarterly staff service awards.
Human Resources Coordinator at Eaton (2004-01 – 2005-12)
Global electrical organization.
- Support Human Resources Manager with the hiring process.
- Assist department with various office projects and tasks, including reviewing job applications, contacting potential employees, and conducting interviews.