Talent Acquisition Consultant - Cielo - Kaiser Permanente - Phoenix, AZ
(2025-04)
- Successfully managed a high-volume workload of 30+ concurrent medical staff requisitions, ensuring timely and quality talent acquisition.
- Managed the end-to-end recruitment process including job postings, resume screening, interview coordination, and offer negotiation.
- Build strong relationships with hiring managers to understand their staffing needs by conducting position strategy meetings and sending regular updates on the hiring process.
- Utilized applicant tracking system (ATS) Taleo, to streamline recruitment processes and improve efficiency.
- Ensured compliance with employment laws and union agreements throughout the recruitment process.
- Filled 100% of open positions within tight deadlines by implementing streamlined recruitment processes.
Senior Sales Recruiter - UCI - Phoenix, AZ
(2023-07 - 2025-04)
- Managed the end-to-end recruitment process for experienced 1099 commission-only sales representatives in a fast-paced, high-performance environment.
- Stayed up todate on market trends in the merchant services space.
- Partnered closely with management and training teams to align hiring strategies with business goals and staffing needs.
- Led and coached recruiters to exceed hiring targets through performance tracking, feedback, and team engagement.
- Maintained candidate records and progress updates in the ATS (Workable) to ensure compliance and streamline communication.
- Proactively sourced and engaged with 80+ potential candidates daily using a multi-channel approach, including phone outreach, email campaigns, and LinkedIn networking.
- Conducted thorough phone screenings and final interviews to assess candidate qualifications, sales acumen, and cultural fit.
- Delivered timely and professional hiring decisions to candidates, ensuring a positive candidate experience throughout the recruitment process.
Sales Account Executive - Dish Network - Chandler, AZ
(2017-06 - 2021-08)
- Effectively answered 50 + inbound calls a day, using a consultative sales approach I would identify the customers needs and recommend our products to potential and existing customers.
- Maintained an exceptional close rate of 50% or higher, consistently exceeding sales goals and being at the top 10% Nationwide.
- Mentored and trained new sales associates, fostering a collaborative environment that improved individual and team performance.
Pharmacy Recruiting Supervisor - GenRX - Scottsdale, AZ
(2015-04 - 2017-05)
- Partnered with leadership to forecast hiring needs and strategically allocate resources for pharmaceutical call center recruitment.
- Led a high-performing team of recruiters, consistently meeting and exceeding hiring targets for both licensed and unlicensed roles.
- Executed comprehensive candidate assessments and behavioral interviews to ensure alignment with job requirements and company culture.
- Leveraged multiple sourcing channels to attract top talent, reducing time-to-fill and improving candidate quality.
- Enhanced employee retention by delivering a positive, engaging recruitment experience that fostered long-term candidate commitment.
Talent Acquisition Supervisor - Sears Holdings - Tempe, AZ
(2011-08 - 2015-04)
- Lead and support a team of Talent Acquisition Specialists by providing coaching, performance feedback, and guidance to ensure recruiting goals, quality standards, and service expectations are consistently achieved.
- Partner with business leaders and hiring managers to develop strategic recruiting plans, forecast hiring needs, and implement effective talent acquisition strategies that align with organizational objectives.
- Analyze recruiting metrics, workforce trends, and hiring data to identify opportunities for process improvements, increase recruiting efficiency, and drive data-informed decision-making.
- Oversee full-cycle recruitment for critical and hard-to-fill positions while ensuring compliance with company policies, employment laws, and equal employment opportunity (EEO) and affirmative action (AA) requirements.
- Foster a positive candidate and hiring manager experience by promoting best practices, streamlining recruitment processes, and building strong talent pipelines
Employee Account Supervisor - Macy's - Tempe, AZ
(2008-04 - 2011-08)
- Managed a team of 15 Employee Account Specialists responsible for administering Macy's employee discount program, ensuring accuracy and compliance.
- Developed and implemented training materials and standardized procedures to ensure adherence to credit, employment, and privacy regulations.
- Provided support to the Credit Granting department during peak periods by handling escalated customer issues and resolving complex inquiries.
- Collaborated with IT to implement system enhancements, including macros, to streamline application processing and improve workflow efficiency.
