Appliances Sales Specialist - The Home Depot - Lockport, NY
(2024-03)
- Advised customers on product features, warranties, delivery options, and financing terms.
- Generated leads through referrals from existing clients.
- Ensured accuracy of all paperwork associated with product purchases.
- Provided knowledgeable and courteous customer service to help customers find the best appliance for their needs.
- Prepared invoices for payment processing according to company guidelines.
- Maintained an up-to-date knowledge of current products, trends, and pricing in the appliance industry.
- Built relationships with clients by providing support after sale.
- Developed sales strategies to meet or exceed monthly sales goals.
- Greeted customers entering the appliance showroom proactively and courteously.
Cashier/Sales Associate - Valu Home Centers - Lockport, NY
(2023-08 - 2024-03)
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cert. Pharmacy Tech - Kaleida Health - Williamsville, NY
(2022-07 - 2022-10)
- Used the Swiss Log machine to fill and take out medications
- Delivered medications to all of the floors every hour
- Delivered medications to nurses that requested
- Filled medication boxes for different floors
- Filled the Pyxis machines quickly and efficiently
- Used Medication Manager to check for patient information and where they are located for nurses
- Used FirstNet to set medications up for pickup for the nurses in the ER
Cert. Pharmacy Tech - Walmart - Lockport, NY
(2021-10 - 2022-07)
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Completed and filed patient paperwork, updating records in the system with insurance carrier changes and allergy information. Received, reviewed, dispensed and labeled over 400 prescriptions daily
- Verified and filled medications for up to 400 patients per day, maintaining 98% accuracy.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
