Helpline Support at National Alliance on Mental Illness Helpline (2025-12 – Present)
Provide emotional support and mental health resources to individuals in need
- Completed 3-week training program, in which I learned about the organization, mental health conditions, and how to best help people in need
- Respond to inbound calls/messages, provide emotional support, assess needs, and connect individuals to appropriate mental health resources
- Document interactions and follow established protocols to support safety and confidentiality
Server at Alta Lodge (2025-11 – 2026-02)
Served at a well-established, reputable restaurant with experience in customer service and high-stress situations
- Served at a well-established, reputable restaurant after completing a week of intensive training
- Gained experience in customer service as well as reacting to high-stress situations and responding effectively
- Learned a new system called Aloha POS system and mastered the technology
Volunteer at Peter's Place (2025-06 – 2025-10)
Volunteered at a charity for grief counseling supporting company needs and events
- Volunteered at a charity for grief counseling by helping with company needs by assisting in various company events
- Executed several tasks including organizing clearance, improving the employee review system, and helping design a social media strategy
Server, Host, Busser, Food Runner at Madaket Millies (2022-06 – 2024-08)
Worked in various roles at high-volume restaurant with focus on guest experiences and staff training
- Worked in various roles at this high-volume restaurant, excelling in hosting, bussing, running food, and serving to ensure seamless operations and exceptional guest experiences
- Trained and mentored new staff on Toast POS system by explaining station responsibilities, providing hands-on guidance, and addressing questions to foster a supportive and efficient team environment
- Chosen to support the launch of a new restaurant location on the island
