ADMINISTRATIVE ASSISTANT at WVU MEDICINE (2017-11 – Present)
- Provide independent administrative support to department administrator and leadership, helping maintain efficient daily operations.
- Serve as a primary point of contact for phone calls and in-person requests, appropriately directing needs to clinical managers, vice chairs, and department leadership.
- Coordinate administrator schedules and meetings by balancing availability, priorities, and organizational needs.
- Prepare meeting agendas, materials, and minutes to ensure leadership has the information needed for productive meetings and follow-up.
- Develop reports and compile information from multiple departments to support administrative decision-making and organizational needs.
- Maintain organized electronic and physical files, making important information readily accessible when needed.
- Monitor office supplies and coordinate ordering to maintain an efficient and well-stocked workplace.
- Manage schedules and timesheet information accurately to support departmental administrative processes.
ADMIN at CROSSPOINT ASSEMBLY OF GOD CHURCH (2021-05 – 2026-10)
- Coordinate and schedule volunteers, helping ensure church programs and events are adequately staffed and organized.
- Manage calendars and event schedules to keep multiple programs, meetings, and church activities running smoothly.
- Provide organized administrative support to leadership, allowing teams to stay focused on ministry and organizational priorities.
- Oversee supply procurement and inventory to maintain adequate resources and prevent interruptions to daily operations.
- Strengthen communication and relationships across teams by coordinating schedules, sharing information, and supporting volunteers.
- Coordinate events and programs from planning through execution, ensuring details, materials, and volunteers are prepared.
- Work independently to identify administrative needs, prioritize responsibilities, and provide reliable day-to-day support.
CENTRALIZED SCHEDULER at WVU MEDICINE (2015-02 – 2017-11)
- Managed patient work orders, referrals, and scheduling requests while prioritizing needs and maintaining an organized workflow.
- Coordinated appointments around provider availability while considering patient preferences and scheduling needs.
- Collaborated with coworkers to manage patient waitlists and ensure appointment requests were addressed efficiently.
- Maintained patient work queues and coordinated scheduling across multiple departments to support timely access to care.
- Scheduled patients across specialties including Orthopedics, Sports Medicine, and the Breast Care Center.
- Trained new clinical schedulers, helping team members develop the knowledge and skills needed to perform their responsibilities effectively.
