Passenger Service Agent at Alliance Ground International (2025-07 – Present)
- Verify customer's personal information
- Tag, lift, and handle customer baggage up to 70lbs
- Communicate clearly with customers about vital flight information
- Coordinated with coworkers and other departments to insure proper handling of customers
Wheelchair Agent at Sierra Aviation Group (2022-10 – 2025-07)
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
Cashier at Renaissance Pleasure Faire (2025-04 – 2025-05)
- Welcomed patrons and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from patrons
Cashier at 99 Cent Only Store (2021-02 – 2022-06)
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
