Executive Director, Masonicare at Home - Masonicare - Wallingford, CT
(2022-10 - 2025-12)
Non-medical home healthcare division of Masonicare, a non-profit healthcare continuum. Reported directly to the CEO. Held full P&L accountability for a $7M annual revenue operation, achieving approximately $700K in net revenue after expenses.
- Collaborated directly with the CEO to manage a workforce of 6 administrative personnel and approximately 100 caregivers, fostering a supportive and productive workplace culture.
- Ensured regulatory compliance with Connecticut state licensing requirements and applicable federal and state labor regulations, minimizing legal risk for the organization.
- Ensured the quality and safe delivery of non-medical services, including personal care, homemaking, and companion services, in line with the organization's mission.
- Established and enforced workplace safety standards and quality protocols across all care settings for employees, caregivers, and clients.
- Directed recruitment, hiring, and training of administrative and caregiving staff to maintain a qualified, compliant workforce.
- Proactively identified and addressed potential legal and operational risks associated with staff and caregiver conduct in client homes.
- Set pricing strategy for the business and facilitated care delivery across various care settings.
- Built and maintained referral relationships with hospitals, physicians, discharge planners, and other healthcare partners to drive client volume and business growth.
Senior Director, Talent Management - Masonicare - Wallingford, CT
(2008-09 - 2022-10)
Non-profit healthcare continuum comprised of healthcare, residential, and home/community-based services; approx. 1,800 employees. www.masonicare.org
- Created and implemented HR policies, procedures, and performance management processes for employees at all levels, aligned with organizational goals and legal requirements.
- Oversaw and directly managed the Talent Acquisition and Employee Relations functions within Human Resources, leading a team of 6 FTEs.
- Served as implementation manager for ADP Workforce Manager and Kronos Advanced Scheduler/Dimensions, overseeing payroll processing and timesheet management systems for approximately 1,800 employees.
- Ensured compliance with federal and state employment law through employee relations oversight, policy enforcement, and change management consultation.
- Partnered with senior operational leadership to manage workforce planning and address staffing needs across business lines, expansions, and acquisitions.
- Facilitated and managed the costs and processes supporting the on-boarding of approximately 600 new hires annually, including benefits enrollment coordination.
- Designed effective retention and engagement strategies with a focus on high performers, high potentials, and key contributors.
- Led full-cycle recruitment for executive leadership positions, including advertising, sourcing, screening, interviewing, negotiations, and on-boarding.
- Owned budget development, analysis, and oversight, including FTE management.
Technical Recruiter - Butler International Inc. - Shelton, CT
(2002-05 - 2008-08)
Project Engineering Services Division (now Butler Aerospace and Defense Solutions). Privately held staffing and outsourcing solutions firm. www.butler.com
- Administered bi-weekly payroll processing using the Lawson System on a backup basis, ensuring accurate and timely pay for employees, and trained new payroll account managers.
- Performed HR duties including background checks, security badge processing, required new-hire paperwork, and benefits/insurance plan explanation.
- Led full-cycle recruitment for aerospace and defense industry requirements — Stress, Design/Drafting, Liaison and Manufacturing, Systems/Software, Technical Writing, Mechanical and Electrical Engineering, and more.
- Built local and national networks to pipeline qualified candidates for Sikorsky Aircraft (a United Technologies Corporation), The Boeing Company, EDO Corporation, Northrop Grumman, Kaman Aerospace, Spirit Aerospace, and other clients.
- Developed and maintained successful relationships with client hiring managers and vendor management system administrators (Procurestaff).
