Skilled office assistant and manager with over 20 years' experience
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Skilled office assistant and manager with over 20 years' experience providing consistent, approachable service, and full range of office and management support.
Package Handler at FedEx (Present)
Implement safety at the beginning of every shift, unload trucks, scan packages and get them back on the correct trucks for delivery.
Direct support worker at Acumen Fiscal Agents (2017-01 – 2025-01)
Provided compassionate and person-centered care to individuals with diverse abilities, assisted clients with activities of daily living, including personal hygiene, meal preparation, medication management, and transportation.
Cocktail Waitress at American Restaurant (2006-01 – 2016-01)
Provided exceptional customer service to patrons in a high-volume lounge, greeted guests upon arrival, and escorted them to their tables, processed payments accurately and efficiently, handling cash and credit card transactions. Trained all new employees.
Optician/Store Manager at Eye Masters (2000-01 – 2007-01)
Assisted optometrists in performing eye examinations, including measurements of visual acuity, intraocular pressure, and pupillary distance, interpreted prescription information and assisted clients, utilized specialized equipment. Provided expert guidance and educated clients on proper eye-wear care and maintenance techniques. Managed inventory levels conducted regular stock assessments to ensure adequate supplies, processed eye-wear orders, and managed the dispensing process.
Handled billing and insurance claims processing, verifying coverage eligibility, submitting claims electronically, and resolved any billing discrepancies or insurance-related problems.
Emergency Medical Technician – Delgado Community College (2008-01 – 2009-01)
High school diploma – East Jefferson High School (1996-01 – 2000-01)
