Regional Director - Cadence Education - USA
(2024-01 - 2026-05)
- Lead 11 schools and oversee $15M+ in revenue
- Grew tuition revenue by $440K annually through targeted marketing and enrollment strategies
- Increased net contribution by 17% annually through effective budget management and cost control
- Reduced labor costs to 37.9% of revenue
- Led leadership development and turnaround initiatives, resulting in measurable improvements in school performance
District Manager - Learning Care Group - Seattle, WA
(2023-12 - 2024-05)
- Managed operations for 240+ children and 75+ staff, enhancing program delivery and staff engagement
- Led operational management across multiple educational facilities, ensuring consistency in performance and compliance
- Oversaw budgeting, compliance, and staffing, ensuring optimal resource allocation aligned with organizational goals
- Managed budgets, resource allocation, and financial reporting processes
- Oversaw compliance with state regulations and licensing requirements
- Conducted regular store visits to ensure compliance with company policies and standards, reinforcing operational integrity
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions
- Developed and implemented staff training programs that enhanced service delivery quality
- Increased revenue by 20% over consecutive quarters
Area Manager - Learning Care Group - Seattle, Washington
(2022-10 - 2023-12)
- Managed daily operations across multiple educational centers, ensuring efficient service delivery and effective problem resolution
- Directed budget management and resource allocation, optimizing financial performance across centers
- Developed and implemented staff training programs that improved adherence to best practices
- Mentored team members, enhancing workplace culture and promoting professional development
- Oversaw compliance with state regulations and accreditation standards
Operation Integration Specialist - Learning Care Group - Seattle, WA
(2021-09 - 2022-10)
- Integrated educational technology systems across multiple learning centers to enhance user experience
- Collaborated with teams to streamline processes, enhancing system functionality across learning centers
- Managed system upgrades ensuring minimal disruption to daily operations
- Facilitated cross-departmental communication, aligning technology initiatives with educational goals and improving project outcomes
- Resolved technical issues promptly to maintain operational efficiency within learning environments
- Conducted training sessions for staff on new software and tools, ensuring effective usage and boosting user confidence
- Documented integration processes and created user manuals for ongoing reference
- Assisted in troubleshooting complex problems associated with system integrations
School Director - Learning Care Group - Lacey, WA
(2016-09 - 2021-09)
- Directed daily operations of educational programs and managed staff to ensure effective delivery of quality education
- Developed curriculum enhancements to align with state education standards
- Implemented assessment tools to track student progress and improve learning outcomes
- Led training sessions for teachers on instructional strategies and classroom management
- Evaluated teacher performance through observations and feedback sessions
- Established student behavior standards to promote a respectful and positive learning environment
- Fostered parent relationships to strengthen community engagement and support for educational initiatives
- Managed budget allocations for educational materials and facility maintenance
Assistant Director - Wee Love Learning
(2014-01 - 2016-01)
- Led hiring and staff development initiatives, cultivating a skilled workforce aligned with program goals
- Managed operations to ensure WAC compliance and support program integrity
- Coordinated staff training sessions, enhancing instructional strategies and engagement among educators
- Collaborated with teachers to implement curriculum standards and best practices
- Developed educational programs, enriching children's learning experiences and fostering holistic development
Human Resources Specialist - U.S. Army - Fort Polk, Louisiana
(2005-03 - 2008-01)
- Supported leadership in workforce planning and personnel readiness, improving reporting accuracy and informing strategic decisions
- Managed personnel records, pay, awards, and administrative operations, ensuring timely processing and accuracy for military personnel
- Provided HR support in high-pressure, deployed environments, enabling effective personnel management despite challenging conditions
- Ensured accountability and compliance with military regulations and procedures
- Maintained confidential records and handled sensitive information with discretion
- Supported mission objectives through collaboration and effective communication with team members through adaptability, teamwork, and strong attention to detail
