Samantha Peltier

Organized and personable professional with over 13 years of experience in customer-facing roles, design consulting, sales support, and entrepreneurial business ownership. Strong background in CRM systems, client coordination, scheduling, and creative project management. Adept at juggling multiple priorities, building relationships, and driving sales-now seeking to bring this expertise into a Sales Admin Coordinator role within the remodeling or home improvement industry.

Design Consultant at CB2 (2025-01 – Present)

• Provide personalized design services in-store, in-home and virtually, using CB2 tools to build moodboards, 2D/3D floorpans, and curated product assortments.
• Lead client consultations via phone, email, and video, delivering on-brand designs aligned with customer preferences and space needs.
• Consistently exceed sales goals and KPIs by using CB2's four-step selling process and promoting loyalty services.
• Utilize Google Suite, 2D/3D floor planning tools, and CRM platforms to manage design projects from consultation through completion.
• Stay current on design trends and product lines to maintain relevance and value in client interactions.

Owner / Furniture Restoration Specialist at Alley Rose Co (2020-01 – Present)

• Founded and manage a one-woman furniture restoration business, overseeing sourcing, refinishing, custom design, sales, marketing, and client relations.
• Maintain a consistent sales stream through custom commissions, social media marketing, and direct-to-consume platforms.
• Plan and execute all business operations independently, including budgeting, scheduling, order fulfillment, and branding.
• Deliver high-quality, hand-finishing pieces with a strong emphasis on craftsmanship, customer satisfaction, and aesthetic presentation.

Bartender / Server at Local Public Eatery (2023-01 – 2024-12)

• Provided attentive, high-volume services while managing bar operations and ensuring guest satisfaction.
• Maintained cleanliness and flow of the space through detailed side work and shift responsibilities.
• Handled POS operations, til balancing, and cocktail batching.

Lead Server at Red Star Taco Bar (2020-01 – 2023-12)

• Developed strong customer relationships and promoted guest return through excellent service.
• Collaborated with team to maintain consistent guest experience and smooth shift operations.

Server / Bartender / Manager at Earl's Kitchen + Bar (2016-01 – 2021-12)

• Managed daily operations, including scheduling, labor tracking, and service quality.
• Used spreadsheets to analyze shift performance and ensure goals were consistently met.
• Delivered bar and floor service while maintaining team coordination and cleanliness standards.

Leasing Consultant at Twelve Central Square (2015-01 – 2016-12)

• Guided prospective tenants through tours, lease arrangements, and onboarding.
• Maintained CRM data for leads and follow-ups; utilized Yardi and Microsoft Office tools.
• Supported community upkeep and provided consistent resident support and communication.