Sales Associate
I have experience in customer service, sales, security, and hospitality, where I have developed strong communication, problem-solving, and multitasking skills. I have worked with customers in fast-paced environments, handled payments and customer concerns, managed sales leads and follow-ups, and provided professional service to guests and clients. My security experience has also strengthened my ability to stay calm under pressure, pay attention to detail, and handle difficult situations professionally.
I am currently pursuing an Associate Degree in Business, which is helping me build additional skills in business, organization, and data analysis. I am dependable, hardworking, and focused on providing excellent customer service.
Willing to relocate: Anywhere. Authorized to work in the US for any employer.
Sales Associate - Lakeland Dodge dealership - Lakeland, FL
(2025-10 - 2026-01)
Assisted customers with new and pre-owned vehicle purchases through both internet and floor sales. Managed online leads, phone calls, appointments, test drives, follow-ups, and CRM records while building customer relationships and helping customers find vehicles that fit their needs and budget. Worked with management and finance to provide a smooth purchasing experience and meet sales goals.
Security Officer - DSI Security Services - Panama City, FL
(2023-06 - 2025-01)
Provided security and customer service at concerts and large-scale events, including crowd control, access control, venue patrols, incident response, conflict de-escalation, and emergency assistance. Worked closely with event staff and law enforcement to maintain a safe and positive environment for guests.
Security Officer - American Security Associates Inc. - Panama City Beach, FL
(2023-06 - 2025-01)
Provided security and customer service for condominium resorts in Panama City Beach, conducting regular property patrols, monitoring common areas and surveillance systems, enforcing resort policies, responding to incidents and emergencies, assisting guests and residents, documenting daily activities, and maintaining a safe and welcoming environment.
Data Analyst - Precision Audit LLC - Panama City Beach, FL
(2022-04 - 2022-12)
Bartender/Server - Vice sports bar and magillicuties - Panama City Beach, FL
(2021-03 - 2022-12)
Provided food and beverage service in a fast-paced sports bar environment, taking orders, preparing drinks, processing payments, assisting customers, maintaining clean and stocked service areas, and working closely with kitchen staff to ensure accurate and timely service.
Customer Service - Publix - Panama City Beach, FL
(2019-11 - 2022-11)
Provided excellent customer service while accurately processing transactions, handling payments, assisting with returns and customer concerns, maintaining a clean checkout area, and supporting daily store operations. Worked efficiently in a fast-paced environment while maintaining a friendly and professional attitude.
Bartender - Panama Country Club - Lynn Haven, FL
(2016-01 - 2018-10)
Provided professional food and beverage service to members and guests in a fast-paced country club environment. Took orders, prepared and served beverages, processed payments, maintained clean and organized service areas, handled customer requests, and assisted with tournaments and special events while providing a welcoming guest experience.
Associate's Business degree - Business - Campus Academy (2025-01)
High school diploma - Kathleen Senior High School (2006-08 - 2010-06)
