Samantha Tucker

Dedicated and dependable professional with extensive experience in customer service, hospitality, healthcare, and cosmetology. Recognized for strong communication, organization, and problem-solving skills. Proven ability to provide exceptional service, work effectively in fast-paced environments, and take on leadership responsibilities when needed. Committed to delivering positive experiences for customers, patients, and team members.

Server / Host / Food Handler - PastAmore - Amherst, NH

(2020-06)

• Deliver exceptional customer service in a fast-paced restaurant environment.
• Greet guests, explain specials, and take food and beverage orders.
• Ensure customer satisfaction through timely table visits and prompt issue resolution.
• Handle cash and credit card transactions accurately using POS systems.
• Collaborate with kitchen staff to communicate wait times and menu availability.
• Resolve customer concerns professionally to maintain a positive dining experience.
• Contribute to repeat business through friendly and attentive service.

Hostess / Food Runner / Acting Manager - LongHorn Steakhouse - Amherst, NH

(2019-06 - 2020-06)

• Managed seating arrangements and table rotations to maximize efficiency.
• Answered phones, scheduled reservations, and processed takeout orders.
• Provided menu recommendations and answered questions regarding food and beverage selections.
• Assisted management with daily operations and customer service issues.
• Maintained accurate wait times and ensured a welcoming environment for guests.

Licensed Nursing Assistant (LNA) - Crestwood Care Center - Milford, NH

(2017-02 - 2017-08)

• Assisted residents with activities of daily living, including bathing, grooming, and hygiene.
• Monitored and reported changes in patient conditions to nursing staff.
• Maintained accurate records and documentation using medical software systems.
• Supported quality patient care while adhering to HIPAA and safety standards.
• Provided compassionate care while ensuring residents' comfort and dignity.
• Accepted additional shifts as needed to maintain proper staffing levels.

Licensed Hairstylist - Self-Employed / Salon Experience

(2015)

• Performed haircuts, styling, and other hair services based on client preferences.
• Scheduled appointments and managed client calendars efficiently.
• Educated clients on products and hair care techniques.
• Resolved client concerns to ensure satisfaction and retention.
• Built strong relationships through excellent customer service and professionalism.

Nursing Assistant Certificate - LNA Health Careers (2016 - 2016)

Cosmetology License - Michael's School of Hair Design (2015 - 2015)