Program Manager, CLM & Legal Operations at Intuit Credit Karma (2025-01 – Present)
- Lead Expense & Revenue CLM programs, owning parallel enterprise workstreams across Legal, Finance, Procurement and business teams.
- Lead Credit Karma to Intuit migration readiness across teams and tooling, managing dependencies, workflows, risks and implementation.
- Architected and built the 1st fully modularized, AI Playbook-enabled Revenue CLM workflow in Ironclad, accelerating Partner agreements, converting inaccessible contract data into structured metadata and automating capture to reduce user reliance.
- Own upstream/downstream systems alignment, identifying integration gaps and designing future-state processes across the CLM ecosystem.
- Govern several thousand CLM records, strengthening data integrity, automation, analytics and enterprise migration readiness.
- Cleared a year-long, six-figure AP backlog spanning hundreds of invoices by identifying integration mapping errors, coordinating Finance/Procurement fixes and creating the first resolution SOP.
- Lead post-mortems and PM governance, turning lessons, risks and metrics into executive reporting and scalable improvements.
Legal Operations Lead at Jackson Hewitt, Inc. (HQ) (2021-01 – 2024-12)
- Led CLM operations, compliance, analytics and DocuSign implementation while driving Legal AOP, KPIs and cross-functional initiatives.
- Optimized Legal/Finance accrual and reverse-feed reconciliation across Workday, SAP and Legal Tracker, strengthening spend accuracy and executive visibility.
Senior Corporate Paralegal to SVP & Litigation Counsel at XPO Logistics, Inc. (HQ) (2021-01 – 2021-12)
- Led change management across Legal, Litigation, IT/Security and HR to centralize worker correspondence, reducing missed IC misclassification notices 90% and mitigating default-judgment risk.
- Automated compliance infrastructure via UI SIDES API integrations with state labor portals, accelerating notice retrieval and mitigating administrative-penalty exposure.
- Supported USDOJ subpoena defense strategy and global executive alignment for entity spin-off workstreams.
Senior Paralegal to Chairman, Entertainment & Sports Practice at Fox Rothschild LLP (2020-01 – 2021-12)
- Managed high-profile client and matter operations; collected 77% of annual billings in five months, contributing to 11% YOY growth.
- Designed and implemented custom retainer agreements supported by data-backed business cases, expanding practice revenue 14%.
- Reengineered practice group infrastructure across client engagement, billing, and practice comms that increased operational capacity for core attorneys.
Senior Executive Legal Assistant at Calvin Klein, Inc. (Global HQ) (2017-01 – 2020-12)
- Managed global Legal operations spanning Legal Tracker billing and spend, commercial/litigation matters, licensing and brand protection.
Legal Executive Assistant, CFO/CAO, Executive Search & Ventures at Teneo Holdings (2014-01 – 2017-12)
- Managed contracts, entity governance and executive operations across Legal, Finance, Ventures and Executive Search.
- Implemented FINRA-compliant KYC via LexisNexis, reducing approval turnaround from weeks to same-day.
Early Corporate Legal Experience at Colgate-Palmolive | The Weinstein Company | Sims Metal Management | Multiplan (2010-01 – 2012-12)
- Early corporate experience spanning contracts, IP, M&A, litigation, compliance and legal operations.
Paid Internships at American Bar Association | Federal Defenders Program | Young People Matter (London) | NYU Women of Color Policy Network (2005-01 – 2010-12)
- Paid internships spanning child advocacy, investigations, administration and public policy.
