Sameer Rahman

A fresh undergraduate in Cybersecurity Management & Policy and eager to utilize my strong interpersonal, communicational, technical, and leadership skillsets in the form of a beginner role that offers growth opportunities. Highly approachable, confident in nature, and comfortable under pressure. I am a quick learner, receptive to feedback, and looking to advance my skills by taking on challenging responsibilities.

Amazon LLC - Amazon Prime Now UVA1 (February 2019 – Present)

Role – Station Supervisor – Responsibilities:

• Creating and leading teams of 10+ associates with a high-performance culture to meet daily objectives of processing an average of over 4 thousand units per hour.
• Reviewing operational forecast and efficiently staffing sort and batching operations while ensuring a safe work environment for all associates and delivery service providers.
• Motivating hourly paid associates to demonstrate levels of ownership and accountability.
• Optimizing team productivity and efficiency, employee performance management and engagements.
• Providing coaching and mentorship to drive achievement of individual and team performance goals.
• Assisting delivery service providers with all issues and setting new delivery drivers up for success.
• Demonstrating effective communication and maintaining composure in critical situations.
• Representing our site in communications with central operations regarding any and all obstacles to ensure smooth operations and customer satisfaction in a highly challenging, time-sensitive, and fast paced environment. 

• Organizing onboarding events where newly hired staff are integrated into the organization. 
• Welcoming batches of new hires into the site, explaining rules and policies, answering questions, and providing coaching and mentorship to associates in relation to their path.
• Performing daily audits on new hires to check their progress and suggesting areas of improvement and setting them up for success. 

University of Maryland Global Campus Adelphi, Maryland

Bachelor of Cybersecurity Management & Policy (May 2023)

● Courses taken: Cybersecurity for Leaders and Managers, Ethics in Information Technology, Network Security, 

The Business Experience, Criminology, Cloud Computing, Software Engineering, Cybersecurity Processes and Technologies, Cybersecurity in Business and Industry, Cybersecurity in Government Organizations, Evaluating Emerging Technologies, Advanced Information Systems Security and Practical Applications in Cybersecurity Management and Policy

Northern Virginia Community College Fairfax, Virginia 

Associate of Science in Information Technology (December 2020)

● Courses taken: Hardware and OS Architecture, Telecommunication, Multimedia Software, and Software Design, Interpersonal Communication, Psychology, Biology, Art History, History, Sociology, and Statistics