Bartender/Server at Rustler's Rooste (2021-09 – Present)
- Set up and break down bar or portable bar for events/parties we are hosting.
- Maintain bar during a busy shift, making sure guests are happy and their needs are anticipated.
- Take inventory of all product monthly and communicate when running low on product throughout the month.
- Greet guests with a positive attitude and create an enjoyable experience for the guest.
Bartender/Server at Ken McDonald Golf Course (2017-09 – Present)
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
- Transported food products, cleaned tables and counters, and stocked dining room supplies.
- Upheld high sanitation and safety standards while delivering and serving food. Answered phones and took phone orders for customer pick up or delivery. Greeted all guests with smile and friendly greeting.
- Used POS system to accurately input orders and process payments.
- Took orders, made drinks, and cleaned tables after the guests' departures.
- Controlled the flow of food from the kitchen to the dining table.
- Restocked stations regularly to help team stay efficient and meet customers' needs. Occasionally will work on the beverage cart serving food and beverages to all golfers on the course.
Bartender/Bar Manager at Hash Kitchen (2018-08 – 2021-09)
- Requested identification to verify patrons are of legal drinking age.
- Maintained updated knowledge of cocktail menu and memorized all in-house recipes to create cocktails aligned with company standards.
- Answered beverage questions and recommended potential choices according to patron preferences.
- Conducted weekly and monthly inventories to assure an adequate supply of liquor and other bar related necessities.
- Trained new bartenders in all aspects of the job, including customer service, use of equipment, drink preparation, and upselling techniques.
- Worked with management to develop and implement scheduled bar maintenance. Cleaned and sanitized glassware and flatware and stored in bar areas for easy access. Greeted patrons seated at bar, provided menus, and memorized or recorded drink and food orders.
- Conducted proper housekeeping to ensure cleanliness, including inspecting bottles for purity, ensuring the maintenance of equipment, and storing foods properly.
Bar Manager at Dos Gringos (2012-08 – 2018-09)
- Engaged with dissatisfied customers, sought resolutions, and addressed issues with staff.
- Inspected bottles for evidence of contamination by fruit flies and monitored premises to maintain compliance with health department regulations.
- Promoted featured drinks and food specials through social media platforms to encourage sales.
- Answered beverage questions and recommended potential choices according to patron preferences.
- Spoke to customers and recommended specials to build rapport, retention, and customer loyalty.
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests.
- Collaborated with servers and kitchen staff to process food orders for bar patrons, and fulfill drink orders for dining room server needs.
- Introduced new cocktail promotions that were popular with customers and increased sales during promotions.
- Checked IDs to ensure that the customers were of legal drinking age.
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions.
- Maintained updated knowledge of cocktail, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards.
