Direct Support Professional at Spurwink Services (2024-11 – 2025-10)
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Quality Intern at Greater Portland Health (2025-06 – 2025-08)
- Input data into spreadsheets or electronic databases to build complete documentation of testing and troubleshooting procedures.
- Worked independently on assignments involving varied and complex issues without direct supervision.
Executive Assistant at Generational Noor (2024-05 – 2024-09)
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Monitored incoming emails and responded accordingly in a timely manner.
Store Associate at TJ Max (2023-04 – 2023-08)
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Performed daily opening and closing procedures for store operation.
- Demonstrated excellent customer service skills at all times.
- Operated scanning equipment for price checks and stock replenishment.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Community Youth Coalition at Gateway Community Services Maine (2021-09 – 2023-06)
- Used behavior modeling, emotional intelligence and trauma-informed approach to engage with youth.
- Mentored at-risk youth to improve overall well-being and skills.
- Reduced negative behaviors by teaching youth to spot and avoid pitfalls.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
Junior Community Health Worker at New Mainers Public Health Initiative (2021-07 – 2021-09)
- Produced and distributed brochures, flyers and packets covering Covid 19 and Vaccines.
- Returned calls, emails and faxes according to departmental policy.
- Assisted individuals with navigating health care systems, appointments and classes.
- Delivered healthy living and disease management information to specific population groups.
- Answered calls and interacted with community members to provide information on advocacy services.
- Assisted with customer requests and answered questions to improve satisfaction.
