Samira Zouiki

Finance and operations professional with 5+ years of experience in treasury, reporting, accounting support, team leadership, and guest service. Currently supporting memorable guest experiences at HHM Hotels while bringing strong cash-handling and operational-control skills.

Guest Experience Expert - HHM Hotels - Orlando, FL

(2026-04)

• Welcome guests, manage requests, and deliver attentive service throughout their stay
• Support check-in and check-out, reservations, payments, and accurate guest-account records
• Resolve concerns promptly and coordinate with hotel teams to improve guest satisfaction

Assistant Manager - Wendy's - Groveland, FL

(2023-09 - 2026-03)

• Supervised daily operations, staff scheduling, payroll coordination, and shift performance
• Handled cash management, deposits, financial tracking, training, and operational controls

Assistant Manager - Holiday Inn Express - Pennsylvania

(2023-01 - 2023-12)

• Managed front-desk operations, team coordination, scheduling, payroll, and guest satisfaction

Financial Assistant - IRRISYS - Morocco

(2021-01 - 2022-12)

• Prepared financial reports, supported audits and forecasts, and analyzed reporting data

Treasury Manager - Matysha Maroc - Morocco

(2017-01 - 2021-12)

• Managed cash flow and banking relationships, developed forecasts, and optimized resources

Master's Degree - Finance & Actuarial Sciences - National School of Commerce and Management, Casablanca

Bachelor's Degree - Banking and Finance - Abdelmalek Essaidi University

Technical University Degree - Superior School of Technology, Essaouira