Warehouse Forklift Operator/Team Trainer at Penske (2024-12 – Present)
- operated electric counterbalance forklift to move, stage, and organize materials throughout warehouse, ensuring safety and efficiency
- Oversaw the logistics of material movement to ensure timely delivery and organization. according to daily door schedules, positioning freight at correct staging locations for trailer loading
- trained coworkers on safe equipment operation, warehouse procedures, and proper material handling practices, enhancing team competency
- work collaboratively with team members and leadership to maintain workflow, organization and productivity during high volume operations
- Inspected equipment daily for safety and maintenance needs
Amazon cxo associate/Ambassador at Amazon (2024-06 – 2024-12)
- provided direct customer support, fostering personalized service and enhancing positive customer interactions
- processed customer returns while troubleshooting and resolving customer concerns professionally
- guided associates to ensure adherence to workplace processes
Process Assistant at Amazon Fulfillment Center (2022-08 – 2024-05)
- trained associates on outbound process paths and operational procedures to enhance compliance
- monitored workflow to ensure timely departures of scheduled deliveries
- collaborated with leadership to identify and resolve operational issues impacting workflow and shipment readiness
- worked closely with area management and other Process assistants in the outbound department to support daily fulfillment operations
- maintained a safe, organized and efficient dock environment for associates working in the area
Asc member/Pit Operator at Amazon (2020-04 – 2022-08)
- operated powered industrial equipment in the picking and stowing departments while maintaining a strong focus on safe equipment operation
- picked and stowed products across the designated pick path for vendor and customer shipments
- Promoted safety awareness as a safety committee member, fostering safe practices throughout PIT areas and warehouse
- Identified safety concerns, enhancing awareness among employees working around powered industrial equipment
- Maintained awareness of equipment, pedestrian traffic, and surrounding work conditions to support a safe workplace
Machine Operator/Cell Leader at MTD Products Inc. (2017-06 – 2020-03)
- Led production cell of 3-4 operators, overseeing approximately 3-4 operators within an assigned production cell
- operated machinery to manufacture lawn mower components for various customers and product lines, ensuring quality standards
- inspected parts from machinery and packaged finished products according to packing plans, maintaining efficiency in workflow
- maintained knowledge of parts, machinery, production requirements and packaging procedures for the assigned cell
- assisted operators in resolving minor machine and product issues, reducing interruptions to production
