Samuel Opoku Djan
Hotel General Manager
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About
A passionate and dedicated General Manager who is highly driven to deliver memorable guest experience.
Experience
Hospitality management professional with over 7 years progressive experience in strategic planning, improving operational efficiency, team building and project management for the hotel industry. Adept at quickly assessing guest needs and ensuring sufficient resources to maintain optimal guest service levels. Especially skilled at timely conflict resolution strategies. Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems.
Serviced-focused, dedicated to giving every customer positive experience to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Education
Bachelor of Arts: Professional Leadership, 2017
Southwestern Christian University - Bethany, Oklahoma
Management Concentration includes Cross-Cultural Leadership, Interpersonal Relationships, Principles of Management, Team Leadership and Communication, International Management, and Entrepreneurship.
- Graduated summa cum laude
- Graduated with 3.9 GPA
Saint James High School, - Ghana, West Africa
