Samuel Pak

Results-driven sales and account management professional with experience building strong client relationships, driving revenue growth, and managing accounts from onboarding through renewal. Skilled in consultative selling, territory management, pipeline development, negotiation, and cross-functional collaboration to exceed targets and improve customer retention. Known for combining strategic account planning with a customer-first approach to identify opportunities, solve problems, and deliver measurable business results

Analyst II at CalRecycle (2025-03 – 2026-05)

• Governed dealer registration and complaint resolution in DORIIS, ensuring compliance with the Beverage Container Recycling and Litter Reduction Act.
• Updated convenience zone statuses and communicated changes to CalRecycle staff.
• Conducted thorough investigations using CalABC, GIS, and state records to resolve dealer disputes.
• Produced clear guidance for dealers and complainants, simplifying complex regulations.
• Partnered with TAC and Legal Affairs to align regulatory interpretations and implement best practices.

Partner Success Specialist at Reviver (2023-02 – 2025-03)

• On-boarded 30+ auto dealerships to REVIVER RPlate, generating an average monthly revenue of $13,000 per partner with 300% profit.
• Delivered strategic consultations and training to key clients, including IndiGO Auto Group and AutoNation.
• Conducted monthly business reviews with executives to drive revenue growth and identify opportunities.
• Analyzed adoption data using QuickSight and managed partner relations through HubSpot.
• Resolved technical issues via calls, texts, and emails, enhancing partner satisfaction.
• Documented partner feedback in Jira, facilitating product improvements.

Commercial Territory Manager at ZeroCater (2022-07 – 2023-02)

• Grew the commercial territory, achieving $150,000 ARR quarterly from SMB and commercial clients.
• Partnered with Customer Success to lower churn by 12%. Implemented cold prospecting strategies and inside sales initiatives, generating 210% increase in leads.
• Achieved $150,000 ARR quarterly from SMB and commercial accounts.
• Reduced churn by 12% through collaboration with Customer Success.
• Generated 210% more leads via targeted prospecting strategies.

Founder/Owner at Sammy's (2021-08 – 2022-08)

• Established the first traditional Korean street food Hodduk business in the Bay Area.
• Achieved over $10,000 in monthly revenue and gained recognition in SF Chronicle, East Bay Times, and New York Times.
• Provided services to breweries, food festivals, and event spaces.
• Drove monthly revenue exceeding $10,000.
• Featured in top publications, enhancing brand visibility.
• Partnered with diverse venues for food service.

Account Manager at Allscripts (2019-04 – 2020-04)

• Managed 400+ SMB accounts, generating $1 million through Practice Fusion EHR software.
• Exceeded quarterly quota by 110%, focusing on software utilization and contract renewals.
• Partnered with Medicare practice managers to implement government-incentivized payment programs.
• Drove account upgrades and cross-sell initiatives.
• Enhanced client engagement through strategic collaboration.

Account Executive at ZeroCater (2019-02 – 2019-03)

• Led sales operations as Account Executive, consistently closing $50,000 in SMB revenue monthly.
• Increased territory revenue by 20% through 10 weekly product demonstrations.
• Enhanced lead generation by 23% via proactive field prospecting.
• Closed $50,000 in monthly SMB revenue.
• Increased territory revenue by 20% through product demos.
• Boosted lead generation by 23% with field prospecting.

Associate Account Executive at Zerocater (2017-07 – 2019-01)

• Oversaw 150 small business and enterprise accounts, ensuring satisfaction and retention.
• Advised 100+ clients on product mix and logistics, upgrading 60% to long-term contracts.
• Partnered with 130+ vendors to meet client requests effectively.
• Surpassed monthly quota by 125%, achieving an average deal size of $1,500.
• Drove account management for diverse client portfolio.
• Championed client consultations, enhancing contract longevity.
• Coordinated vendor relationships to streamline service delivery.
• Exceeded sales targets through strategic negotiation.

Business Development Representative at 8x8, Inc. (2016-06 – 2016-12)

• Engaged in 80+ daily cold calls, securing 15 weekly meetings.
• Enhanced pipeline organization in Salesforce, overseeing 300+ leads.
• Leveraged Salesforce and InsideView to identify and qualify decision makers, generating 15% increase in new leads.
• Increased lead generation by 15% through targeted sourcing.
• Managed a robust pipeline of over 300 leads.
• Scheduled 15 meetings weekly from proactive outreach.

Account Executive at Citrix (2015-06 – 2016-06)

• Facilitated the complete sales cycle for Citrix ShareFile, ensuring customer success.
• Identified sales process improvements using Zoom Info and LinkedIn, achieving a 10% increase in lead conversion.
• Delivered 40+ web-based product demos, contributing to 115% of monthly quota.
• Cultivated deep understanding of state and federal encryption and privacy regulations.
• Increased lead conversion by 10% through process enhancements.
• Achieved 115% of monthly quota via effective product presentations.
• Conducted 40+ product demos showcasing technical solutions.
• Developed expertise in client protection and privacy laws.

B.S in Business Administration – Liberty University (2005-08 – 2010-05)