Rehabilitation Clinics – Access Center Representative, Patient Service Coordinator - Children's Minnesota
(2024-07)
- Working for Children's Minnesota scheduling rehabilitation appointments and follow ups at 7 different locations across the Twin Cities in 5 different disciplines.
- Answering phones and returning phone calls through Avaya One agent
- Verifies eligibility and benefits information for payers and interprets results
- Assisting providers with rescheduling and
- Coordinating multiple disciplines and complex scheduling to make best flow for clinical staff and patient care
- Use resources, tools and procedures to complete accounts in assigned work queues
- Checking insurance with through One Source, Cerner Rev Cycle and verifying eligibility
- Updating patient charts and records as needed
- Working quickly but accurately to update information for providers
Patient Access Representative - AllinaHealth, WestHealth-Plymouth - Plymouth
(2022-04 - 2024-02)
- Working in Emergency/ Urgent Care department
- Gathering and verifying patient demographics and insurance information
- Verifies eligibility and benefits information for payers and interprets results
- Obtain signatures from patients as needed
- Use resources, tools and procedures to complete accounts in assigned work queues
- Assisting patients in completion of request for information forms, assisting in collecting consent forms, submitting forms to the appropriate departments
- Checking insurance with Availity HealthiaExchange
- Updating patient charts and records as needed
- Working quickly but accurately to update information for providers
Life Spa Coordinator - Life Time Fitness, Crosstown-Eden Prairie - Eden Prairie
(2021-08 - 2022-04)
- Scheduling, deleting, and rescheduling appointments for hairstylists, massage therapists, and aestheticians.
- Greeting clients as they come in, and making them comfortable
- Cleaning up the storefront, spa, and communal areas
- Reconcile cash and credit card purchases at the end of business day
- Answering questions and concerns
- Assisting with any client needs
Assistant Swim Coach - Life Time Fitness, Crosstown-Eden Prairie - Eden Prairie
(2019-12 - 2022-04)
- Writing and implementing workouts for levels ranging from beginner (developmental) to senior level swimmers.
- Helping with technique and communication with parents and head coach
PCA/ Homemaking - All Home Caring - Columbia Heights
(2019-08 - 2022-06)
- Take care of clients: Make meals, clean the home, organize clients medications, assist with bathing, assisting with restroom needs
- Going grocery shopping with client
- Taking client to medical appointments
