Sana Afreen

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Willing to relocate: Anywhere

Cashier/Sales Associate - Hudson by Avolta - Raleigh-Durham, NC

(2024-06)

• Monitor and evaluate customer interactions, including phone calls.

Customer Service Associate - Walgreen - Morrisville, NC

(2023-03 - 2024-04)

• Monitor and evaluate customer interactions, including phone calls.

Cashier - Walgreen - Morrisville, NC

(2023-12 - 2024-12)

Cashier/Customer Service - Ross Dress For Less - Morrisville, NC

(2021-04 - 2023-01)

• Handling cash transactions, placing items on shelves, creating attractive displays, answering to customer inquiries and meeting sales goals.

Data Warehouse Analyst - Circle Graphics

(2019-10 - 2021-03)

• Analyze business requirements and translate them into data warehouse design specifications
• Design, develop, and maintain data warehouse solutions using ETL processes and tools
• Perform data profiling, cleansing, and transformation to ensure data quality and consistency
• Develop and optimize SQL queries and stored procedures for data retrieval and manipulation

Customer Service - Suvidha indo pak - Morrisville, NC

(2014-04 - 2019-09)

High School Diploma - Abdullah Girls College