Sandeep Jiandani

Business Operations Executive with 28+ years of experience leading multi-million-dollar, high-volume operations across franchise, hospitality and retail environments. Proven record of managing $4.5M P&L, driving profitable growth, improving operational efficiency, reducing costs, building high-performing teams and delivering exceptional customer experiences. Recognized for operational excellence, disciplined financial management and continuous improvement.

Business Owner & Operator - Culver's

(2021-01)

• Direct all business operations for a $4.5M franchise, including P&L, budgeting, forecasting, labor planning, purchasing, inventory and compliance.
• Lead a workforce of 45 employees, creating a culture of accountability, engagement and operational excellence.
• Drive productivity, profitability and guest satisfaction through continuous process improvement.
• Recognized with multiple company awards for operational performance and business growth.

General Manager - Culver's

(2015-01 - 2021-12)

• Managed day-to-day operations of a high-volume location, consistently meeting financial and operational goals.
• Optimized labor, inventory and operating expenses while improving customer satisfaction.
• Led hiring, onboarding, scheduling and employee development.

General Manager - Tiffin Restaurant

(2005-01 - 2015-12)

• Managed full P&L and all operational, HR and financial activities.
• Delivered $700K+ revenue growth and increased online delivery sales by 15%.
• Created a catering division generating $300K+ annually.
• Reduced inventory costs by 33% through supplier negotiations.

Manager - Wendy's

(2003-01 - 2005-12)

• Directed daily operations, staffing, inventory management and customer service.
• Improved productivity through employee cross-training and standardized processes.

General Manager - Bukhara Restaurant

(1999-01 - 2003-12)

• Managed operations, finance, inventory and marketing while leading an 18-member team.
• Increased annual revenue by more than $400K through operational improvements.

Store Manager - Royal Duty-Free Shop

(1994-01 - 1999-12)

• Managed retail operations supporting $3M+ in annual sales.
• Delivered consistent 10% year-over-year sales growth.

Bachelor of Arts - English Literature - University of Madras