Sandeep Kumar Jha

Dedicated and results-driven hospitality professional with 3+ years of experience in high-volume restaurants and luxury hotel environments. Proven ability to deliver exceptional guest service, increase sales through upselling, and maintain efficiency under pressure. Recognized for strong communication, teamwork, and commitment to maintaining high standards of service and cleanliness.

Server at Hotel Vin (2025-12 – Present)

• Provide exceptional food and beverage service in a fast-paced hotel dining environment
• Deliver personalized guest experiences, ensuring satisfaction and repeat business
• Coordinate with kitchen and front desk teams to ensure smooth breakfast and brunch service
• Maintain high standards of cleanliness, presentation, and hygiene
• Handle guest inquiries, special requests, and complaints professionally
• Upsell menu items and beverages to increase overall revenue
• Train and assist new team members when needed

Server / Barback at Rise Souffle (2024-01 – 2025-09)

• Delivered efficient and friendly table service in a high-volume brunch restaurant
• Managed multiple tables while maintaining accuracy, service quality, and timely order delivery
• Recommended menu items, specials, and beverages to support sales
• Supported bartenders by restocking liquor, beer, wine, mixers, ice, glassware, and bar supplies
• Prepared garnishes and maintained organized bar stations for efficient service
• Collected, washed, and replenished glassware while keeping bar and service areas clean
• Assisted with changing kegs and moving beverage inventory safely as needed
• Followed food safety, sanitation, and responsible alcohol-service procedures

Server / Barback at Ferah Tex-Mex (2023-04 – 2024-05)

• Provided attentive service in a busy Tex-Mex restaurant environment and managed high table turnover
• Resolved guest concerns quickly and collaborated with team members to ensure smooth operations
• Supported bartenders during high-volume service by keeping beer, wine, liquor, mixers, and ice stocked
• Replenished clean glassware, napkins, straws, garnishes, and other bar supplies throughout shifts
• Maintained cleanliness and organization of bar counters, service wells, coolers, and surrounding areas
• Assisted with keg changes, beverage deliveries, inventory organization, and end-of-shift bar breakdown
• Removed empty bottles and trash promptly and maintained a clean, safe work environment
• Followed food safety, sanitation, and responsible alcohol-service guidelines consistently