Senior QA at Département of Vétéran Affairs (2025-04 – Present)
- Conducted comprehensive testing, defect tracking, and accessibility validation for VA modernization
- Responsible for E2E and integration testing with external vendor VAS
- Designed and executed positive and negative test cases aligned with user stories & acceptance criteria
- Managed the full defect lifecycle in JIRA, ensuring timely resolution, retesting, and compliance documentation
- Performed API testing using Swagger to validate healthcare data exchanges, endpoints, and system integrations
- Collaborated with developers, product owners, and stakeholders to reproduce, document, and resolve defects
- Actively contributed to all Scrum ceremonies, supporting Agile delivery within a VA environment
- Performed functional and integration testing across internal VA systems, including VBMS Core and Awards
- Produced detailed test summaries and validation reports for user stories to support audits & traceability
- Leveraged generative AI tools to enhance test case generation, improve coverage, and assist in defect analysis
- Writing E2E Test plans, coordination, execution and governance
- Designed and executed positive and negative test cases based on user stories and acceptance criteria
- Managed and ensured timely resolution and retesting for defects in JIRA
- Collaborated with developers to reproduce, document, and resolve defects
- Participated in all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Documented test executions and linked Test Execution Records (TERs) for traceability
- Provided a summarization of testing for user stories as needed to various team members for validation
- Experience with Generative AI tools for test case generation based on the acceptance criteria
QA at GSK/Haleon (2024-02 – 2025-03)
- Worked on ERP SAP implementation on order to cash (OTC) and Sales Force
- Created End to End workflow test scenarios from placing order to generating Invoices
- Creating and executing the Test scenarios for system and integration testing
- Working with integration teams and UAT teams to perform end-to-end testing phase
- Developing, implementing, and maintaining defect management procedures by using HP ALM
- Working on Agile environment and using Jira for creating, closing sub tasks, defect tracking
- Creating and executing Automated Tests based on Acceptance Criteria and Test Plan
- Vendor API using Rest and SOAP
- Conducted Sprint activities daily and lead the Sprint planning and grooming activities
- Participating in defect scrum call meetings and track the defect statuses
- Identifying test scripts for automation and working with team
- Supporting end user for User acceptance testing and training
- Test cases review with Product owner and Business
- Interface API testing using postman for test cases
Senior QA at Amerihealth Caritas (2016-02 – 2024-01)
The AmeriHealth Caritas Family of Companies (ACFC) is the nation's leader in health care solutions for the underserved. The company is among the largest organizations of Medicaid managed care plans and related businesses in the United States, touching the lives of more than 4.5 million individuals covered by MMIS- Medicaid, Medicare, CHIP and other insurance. Worked with state of Michigan, Nebraska, Iowa, Pennsylvania and Iowa for their healthcare plans for DHHS.
Enrollment 834, Adjudication 837and Payment 820 files from State of Nebraska and state of Florida and analyzing/translating them to proprietary file formats which get loaded into the claims adjudicating system (FACETS).
- Testing and writing test cases enrollment, claims and payment for EDI 834, 837, 835 and 820
- Gap analysis for EDI files for enrollment, payment and claims
- Validating X12 files and HIPAA compliance
- Verifying data is populated in facets for Enrollment and for institutional and professional Claims
- Worked on Medicaid for state of Pennsylvania and Michigan- BCBS
- Involved in HIPAA/EDI medical claims analysis design for state of Louisiana and PA
- Mapping user requirements and performed GAP analysis by identifying existing processes
- Writing and executing multiple test cases for transactions include 837I/P/D transactions
- Writing SQL queries to verify database integrity between facets and front end
- Executing E2E UAT test cases for state of Nebraska and Florida for Medicare test cases
- Reviewing Business Process Flows and Workflows to understand Business Requirements
- Using SQL to validate claim status, payment detail and member information in facets
- E2E testing of projects at different stages from requirement gathering to production
- Interface testing using postman for test cases validation
- Working in Agile and AzureDevops – sprint calls and Agile methodologies
- Acted as a liaison with various cross-sectional stakeholders between states and Amerihealth
- Managed and completed new project with minimal intervention from Directors
- Graphically captured As-Is scenario of the processes by creating End-to-End Process
- Gathering and researching data based on collected information, and Design Process Models
- Responsible for Process improvement, redesign and enhancement of customer portal for Claims
- Working with BCBS of Michigan for their functional, integration and Regression testing
- Execution of test cases for states for Iowa for Manage care- Long term care
- Executing EDI claims enrollment and payment test cases for state of Florida and Nebraska
- Create integration and E2E test plans, test cases/scripts, and traceability artifacts as required
- Coordinate test execution across multiple systems, teams, environments, and stakeholders
- Coordinate test data planning and management and support environment readiness and access coordination
- Leading defect triage, severity/priority alignment, retest coordination, and reporting through closure
- Provide test status reporting, dashboards, and readiness recommendations
- Worked on Functional document for enrollment and payment for ARBOR Health plan for Nebraska
- Attending team meeting with state of Nebraska and business to understand functionality
- Prepared functional requirement document for payment for True Blue premium payment for state of Florida
- Worked on Member Coordination of Benefits (COB) and test cases
QA at JP Morgan Chase (2012-02 – 2015-12)
- System Integration testing of Rewards Program
- Defect Triage, Severity alignment and team coordination across different stakeholders
