Sandra Edelen

A professional position with the opportunity to grow. I hope to join your team and help individuals. I want to learn and grown with your company. I am self-motivated, disciplined, and organized. I have great customer service skills.

I know I will be an asset to your company. I am reliable, detail oriented and willing to learn. I am experienced in managing an office. I am known for strong customer service, and excellent communication.

I can meet deadlines and work independently. I am eager to bring a strong work ethic and people focused approach to your team. I look forward to hearing from you.

Office Manager at Royal Builders Inc. (1996-03 – Present)

• Managed daily office operations, scheduling, and client communications
• Handled payroll, and maintained accurate records, files, and documentation
• Assembled and prepared books for accountant
• Handled customer inquiries, resolving issues professionally and efficiently
• Handled and operated phone calls, coordinated appointments, deadlines and workflow independently
• Scheduled work crew, and built strong client relationships through reliable service
• Organized filing
• Interviewed and hired employees
• Familiarized with Internet and Microsoft Word and Excel
• Trusted by clients for dependable service and professionalism
• Complete in person estimates and help with customers designs and selections

Office Staff/Designer at Southern Maryland Kitchen, Bath, Floors and Design (2014-12 – 2015-12)

• Answering phones
• Assisting customers in Design
• Scheduling
• Microsoft Word
• Scanning documents
• Handling Customer Service issues
• Organizing office
• Marketing the Business
• Worked on Interior Design
• Worked Home Shows

Assistant Manager of Group Home at Arc of Southern Maryland (1993-06 – 1993-11)

• Administered Feeding tubes and Medications
• Organized events for clients
• Preformed necessary tasks to ensure quality care
• Purchased supplies
• Logged and recorded daily data

Assistant Manager at Athletes Foot (1992-12 – 1993-05)

• Oversaw team of five
• Resolved Customer Service Issues
• Handled merchandise ordering
• Trained new employees

Office Support at Auto Trader (1992-06 – 1992-12)

• Typed Advertisements
• Edited and prepared ads
• Trained new employees
• Scheduled appointments
• Managed all dis batching
• Provided office support and communication between clients

High School Diploma – Lackey High School (1989 – 1992)

Job Training – Arc of Southern MD (1993-06 – 1993-08)